- Somatus (Mclean, VA)
- …for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: + Subsidized, ... to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and Problem Management:… more
- NuAxis Innovations (Falls Church, VA)
- …a modernization effort including application development, GIS development, data management, help desk , desktop support, and systems administration. **Key ... Responsibilities** + Lead client project planning sessions as directed by government...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... qualified, experienced and self-motivated individual to perform the duties of a Help Desk Lead to support a potential future business opportunity located… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of ... our team. Responsibilities: * Manage the day-to-day operations of the service desk , ensuring efficient workflows and prompt resolution of support requests. *… more
- Insight Global (Mclean, VA)
- …Job Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our ... colleagues on projects and in offices nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment. . Provide… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Description + Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Marriott (Washington, DC)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
- GovCIO (Washington, DC)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients...can't do it alone. We need great people to help us do great things - for our customers,… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- GovCIO (Washington, DC)
- …years experience leading teams of at least 5 people + 3+ years' experience Help Desk Support. This experience can be substituted with comparable application ... **Overview** GovCIO is currently hiring a Team Lead that will be apart of our EPA...team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- Sunrise Senior Living (Arlington, VA)
- …in support of the Director of Sales (DOS) and Executive Director (ED). The Lead Concierge is responsible for assisting the Area Billing Coordinator and Area Human ... the resident move-in process, including ordering move-in kits. **Front Desk and Bistro Areas** + Keep desk ...+ Manages all aspect of direct reports performance + Lead and creates agenda for monthly Concierge meetings. **Core… more
- The Gathering Spot (Washington, DC)
- …Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience. ... Community Experience Lead About The Gathering Spot The Gathering Spot... will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects our… more
