- Tyto Athene (Reston, VA)
- …part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be ... integrations. + Provide Tier III support and work with Desktop Support/Help Desk personnel, both internal and external (vendors), to provide resolutions for users… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... as an expression. + **Empathy -** You take the time to understand both the needs of your clients...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Washington Metropolitan Area Transit Authority (Alexandria, VA)
- Maintenance Controller, MOC Job ID: 250961 Location: VA - Metro Bldg At Eisenhower Full/ Part Time : Full- Time Posting Open-Close 10/21/2025 - 11/05/2025 Union ... function, managing large amounts of information while providing high quality service to colleagues or customers **Medical Group** Ability to complete satisfactorily… more
- Koniag Government Services (Vienna, VA)
- ** Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk ... weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk as a part of… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,… more
- Allied Universal (Herndon, VA)
- …perks, depending on the position and eligibility. As a **Security Officer - CRE Front Desk Part - Time ** in **Herndon, VA** , you will serve and safeguard ... of a company that values teamwork, integrity, and putting people first. **Position Type: Part Time ** **Pay Rate: $18.39 / Hour** **Job Schedule:** **Day** **… more
- MPR Associates (Alexandria, VA)
- …incidents, and be proactive when dealing with user issues. In addition, the Service Desk Analyst will thrive as an integral part of a team whose efforts ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...provide emergency support to MPR staff. This is a full- time , exempt position in MPR's Alexandria, VA office reporting… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- Marriott (Arlington, VA)
- …**Schedule** Full Time **Located Remotely?** ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- GovCIO (Washington, DC)
- …end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff + Maintain project, data center, and ... **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access...following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into opportunity ... at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people...At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure today is… more
- IHG (Fort Belvoir, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...loop in management when necessary. Stay safe all the time . Following our safety procedures, you'll report all incidents… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be...and best business practices to drive process improvement and service delivery performance. Become an integral part … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Marriott (Washington, DC)
- …**Schedule** Full Time **Located Remotely?** ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Washington, DC. You will be working as part of a team to deliver ... zero-trust framework to users. You will provide direct Help Desk support, both in person and virtually, to users...plan, life insurance, long-term and short term disability insurance, 17 days of paid time off, and parental leave.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... **Employment Type:** Full Time **Position Description:** CGI Federal has an exciting opportunity...manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This… more
