- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180,... Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of ... a Koniag Government Services company, is seeking an experienced Service Desk Lead to support...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee...interpersonal and communication skills with a proven ability to lead a customer- service -oriented team . +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location...for federal clients are met or exceeded. Leadership & Team Management: + Proven ability to lead ... Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team ,...+ Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- Chenega Corporation (Arlington, VA)
- …Innovation Through Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative ... needs, and provide coaching and development opportunities. + Manage team schedules, ensuring adequate coverage to meet service...+ Provide technical guidance and support to the Help Desk team , escalating complex issues as needed.… more
- Marriott (Washington, DC)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Link Solutions Inc (Adelphi, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Marriott (Arlington, VA)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Owens & Minor (Washington, DC)
- …Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team supporting the Products & Healthcare Services division of Owens & ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where ... user satisfaction. With the opportunity to serve as a team leader in operations, you'll play a key role...lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this… more
- Motion Recruitment Partners (Arlington, VA)
- …staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in ... Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract...verbal and written communication + High level of customer service and interpersonal skills Applicants must be currently authorized… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team . In this role, you ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...your skills and broaden your horizons. Come join our team -one of the largest IT and business consulting services… more