- Ernst & Young Oman (Mclean, VA)
- …you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it ... us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Consulting Manager you'll play a leading role in that mission,… more
- Ernst & Young Oman (Mclean, VA)
- …you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT and Operational Technology (OT) Asset Management In the ... us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission,… more
- A1fed (Mclean, VA)
- About the Role We are seeking a highly experienced ServiceNow Architect to lead the architecture, design, and implementation of enterprise-wide solutions on the ... ServiceNow platform. You will provide hands‑on technical leadership across...documentation, architecture diagrams, and configuration standards. Collaborate with Program Manager , Product Owners, and Stakeholders to support roadmap planning… more
- Ernst & Young Oman (Washington, DC)
- …want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - Strategic Portfolio Management (SPM) In the digital economy, it ... us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission,… more
- Steampunk (Mclean, VA)
- …to achieving client-focused, mission-driven excellence? Steampunk is seeking a Technical Project Manager who is creative and is a hands-on expert with delivering ... as well as driving high client satisfaction. Contributions Contributions As a Technical Project Manager , you will be leading the project tasking and delivery in a… more
- Gswell (Mclean, VA)
- …implementations * Create and document implementation best practices as well as knowledge base articles for internal enablement * Provide thought leadership on ... Following Technologies Required:** * PaaS/SaaS or Low-Code Platforms (eg ServiceNow , Salesforce, Appian/Pega/Outsystems/Bizagi) * RDBMS (eg Oracle, SQL Server,… more
- Leidos (Bethesda, MD)
- …impact. We are seeking an experienced and highly motivated Senior Project Manager to oversee and drive the successful execution of all customer-directed taskers ... we support. Preferred Qualifications ITIL or Six Sigma certification Familiarity with ServiceNow , Jira, or similar project management and ticketing tools Working … more
- Actionet Inc (Washington, DC)
- …Responsibilities: Knowledge of creating and generating helpdesk reports from ServiceNow . Manage the agency Service Desk, handling over 4,250+ monthly calls and ... Customer Service Delivery Manager | Req#4185 ActioNet has an opportunity for...This role oversees the Service Desk, AV/VTC operations, and knowledge management functions, ensuring alignment with the agency's customer… more
- Caliber Systems Inc. (Washington, DC)
- …Consulting and Digital Transformation Company, is looking for a highly motivated Service Desk Manager to join our team supporting a Federal client. The CRM serves as ... capabilities as they are deployed Partner with other departments such as Knowledge Management and Incident Management to collaborate on improving service desk… more
- BTI (Washington, DC)
- …IT Solutions to the Federal Government, is seeking a IT Service Desk Manager in support of HUD OIG (Business Operations Support Services) in Washington DC. ... Position Summary The IT Service Desk Manager is responsible for managing and overseeing all aspects...operational excellence. This position requires strong leadership skills, deep knowledge of IT service desk operations, and the ability… more
- Actionet Inc (Washington, DC)
- …systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow certification ActioNet is a CMMI-DEV Level 4, CMMI-SVC ... ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington,...for all computer systems and applications Facilitate and collect knowledge about common problems and service requests to boost… more
- Credence Llc (Mclean, VA)
- …in based in McLean, VA, and requires expertise in WebSphere and knowledge of DevSecOps best practices, cloud automation, security compliance, and continuous ... with DevSecOps toolchains (eg, Gitlab, SonarQube, Nexus, Vault, Jira, and ServiceNow ). Legacy Environment Upgrades and Rationalization Assess existing HCL Commerce… more
- Edgewaterit (Bethesda, MD)
- …maintain CDM processes, procedures, and supporting documentation Conduct training and knowledge transfer on CDM capabilities Deploy, configure, and manage CDM tools ... Monitor *Armis *Qualys Global AssetView *Microsoft System Center Configuration Manager (SCCM) inventory management. Software Asset Management (SWAM) BDNA Technopedia… more
- Leidos (Washington, DC)
- …experience and expertise with some of the following: Microsoft Configuration Manager (current branch), Microsoft Intune (Endpoint Manager ), co-management, Entra ... context Experience working with Incidents and Requests tickets in an ITSM system ( ServiceNow ) and adhering to contract SLAs and KPIs Obtain & maintain a Public… more
- Actionet Inc (Washington, DC)
- …appropriately. Utilize MDM tools (Jamf, Intune) when applicable. Support Apple Business Manager (ABM) processes. Apply knowledge of Active Directory or SSO ... unresolved issues to senior staff or Tier 3 support. Maintain knowledge of macOS system preferences, Finder, Terminal, and software installation. Troubleshoot… more
- Peraton (Washington, DC)
- …deploy VoIP, SIP, and cloud-based UC platforms, including Cisco Unified Communications Manager (CUCM). Lead and contribute to major technical refresh efforts and ... and escalation resolution for UC-related incidents. Draft SOPs, update knowledge bases, and provide user-focused documentation and training materials. Apply… more
- BAE Systems (Sterling, VA)
- …innovative IT solutions that enable our customers to achieve their missions. As a ** ServiceNow Knowledge Manager ** , you'll play a critical role in ... looking for a new challenge, we encourage you to apply. As a ServiceNow Knowledge Manager , you'll be responsible for designing, developing, and managing the… more
- Leidos (Lorton, VA)
- …and Values guide the way we do business. Leidos is seeking an experienced ServiceNow Software Development Manager , to join an internal service center group under ... ServiceNow platform. + Proven experience managing and maintaining a self-hosted ServiceNow instance. This includes in-depth knowledge of the underlying… more
- Marriott (Bethesda, MD)
- …**_ServiceNow Customization and Development_** + Design, develop, and customize ServiceNow applications, modules, and workflows to meet business requirements. + ... Create and maintain ServiceNow forms, fields, UI policies, and business rules. +...ensure smooth promotion of changes between instances. + Strong knowledge of best practices for update set management, including… more
- Deloitte (Mclean, VA)
- Manager , ServiceNow SRE Engineer Role Overview: As a Manager , ServiceNow SRE Engineer , you will actively engage in your engineering craft, taking a ... the product lifecycle. + Domain Expertise: Quickly learns domain-specific knowledge , translates business needs into operational plans, and drives operational… more
