- ChenMed (Miami, FL)
- …VIP level customer service. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Operating in a call center environment, receives inbound and makes outbound customer ... A minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer relationship… more
- CDR Maguire (Miami, FL)
- CDR Health Care, Inc., is hiring Call Center Agents to provide vital support by managing customer inquiries, applications, and cases from start to finish. This ... to effectively address customer inquiries. + Adhere to established call center scripts, processes, and guidelines to ensure consistent customer service.… more
- CDR Maguire (Miami, FL)
- CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will ... + Following up with complicated customer calls where required + Completing call notes and call reports as necessary and updating them in the computer + Obtaining… more
- ADP (Miami, FL)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... reading, writing) + Able to work overtime hours during peak seasons. + Call center experience is preferred. + A college degree is great but not required.… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …Integrate PioneerRx with third-party systems such as: + Enterprise workflow management tools + Call center agent platforms + Insurance verification systems + ... Ensure all custom solutions are secure, scalable, and compliant with healthcare regulations. 3. Strategic Technology Leadership + Stay informed on emerging technologies and trends in the specialty pharmacy and healthcare IT space. + Evaluate and recommend new… more
- Sedgwick (Miami, FL)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Trinity Health (Fort Lauderdale, FL)
- …experience and extensive customer service background is required. Experience with call center technology is highly desirable. Must demonstrate critical ... + Requires long periods of sitting in a cubicle answering phones in Call Center environment. **Position Highlights and Benefits** + We serve together… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The ... Call Center Quality Analyst 1 is responsible...Call Center Quality Analyst 1 is responsible for monitoring ...and accuracy, and clinical triage and scheduling. + Contact Center QA: Monitors agent calls for quality… more
- University of Miami (Medley, FL)
- …being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering ... of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth… more
- Deloitte (Miami, FL)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream… more
- MyFlorida (Miami Beach, FL)
- …of Gaming Enforcement Law Enforcement Investigator II (Working Title: Special Agent ) Position Number: 41500085 Hiring Salary: $60,000.00 - $79,711.92 annually - ... other agents regarding elements of their position; + Case Agent Duties - As an experienced agent ,...you have any questions regarding your application, you may call ###. The Florida Gaming Control Commission provides equal… more
- Bosch (Fort Lauderdale, FL)
- …High School Diploma + Associates or Bachelors preferred + No experience working in a call center environment required + Candidates will receive basic call ... Payment **Job Description** The BMW Roadside Assistance (RSA) Automotive Diagnostic Agent will be responsible for providing technical product support to clients… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …years of successful sales experience, including leadership of high-volume inbound and outbound call center teams. + Proven track record managing 250+ contact ... to align execution with shared goals including budgeting. + Drives contact center sales KPIs including conversion rates, AHT optimization, and productivity. +… more
- CGI Technologies and Solutions, Inc. (Miami, FL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- NTT America, Inc. (Miami, FL)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more