- UKG (Weston, FL)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Ensono (Miami, FL)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- University of Miami (Miami, FL)
- …client support services across the UHealth enterprise. Oversees vendor relationships, service desk operations, and ITSM process maturity. Drives enterprise-level ... + Serves as the strategic voice of the UHealth IT customer across all service delivery channels....vendor partners. + Leads the development and governance of ITSM processes and platforms, including ServiceNow. + Oversees enterprise-wide… more
- Santander US (Coconut Grove, FL)
- …Engineering or equivalent field. - Required. + **5 years** in Release/Change Management , IT Operations, or PMO within complex and highly regulated ... Associate, Change & Release Management Analyst Country: United States of America **Your...are executed safely, validated, and fully understood; align to ITSM practices and Regulatory requirements. + **Go-live support:** Coordinate… more
- ManTech (Doral, FL)
- …+ Experience supporting DoD programs. + Experience in IT service management and ITIL-informed processes. Knowledge of ITSM tools such as ServiceNow and ... **MANTECH** seeks a motivated, career and customer-oriented **Junior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** **Responsibilities… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Senior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** **Responsibilities ... manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation. + Conduct in-depth… more
- ManTech (Doral, FL)
- …**Desired Qualifications:** + Experience with ITSM platforms (eg, ServiceNow, Jira Service Management ). + Experience at a DoD Combatant Command (eg, ... writing clean, efficient, and well-documented code. + Integrates asset management tools with the ITSM platform, develops...Server, Oracle, MySQL) and NoSQL databases. + Understanding of IT asset management principles and best practices… more
- ManTech (Doral, FL)
- …Experience supporting DoD programs. + Experience in IT service management and ITIL-informed processes. + Knowledge of ITSM tools such as ServiceNow ... include but are not limited to:** + Implements and sustains IT and autonomous inventory management systems. + Analyzes data to identify and reduce excess… more
- ManTech (Doral, FL)
- …, or a related field. + Experience in IT service management and ITIL-informed processes. Knowledge of ITSM tools such as ServiceNow and Jira. ... for IT element needs, and generating various reports for management . + Supports system modernization and integration, participating in projects to develop… more
- Ensono (Miami, FL)
- …in computer science, MIS or equivalent experience + Minimum of 7 years of complex IT program and project management experience + IT outsourcing / consulting ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- ChenMed (Miami, FL)
- …complex issues with technical assistance from vendors, stakeholders, and technical IT management + Implements, installs, configures, monitors, troubleshoots and ... The Senior Systems Administrator is responsible for the administration, management and health of all endpoint devices (both hardware...LFCS, etc.) or higher preferred + Experience using a service desk platform ( ITSM or trouble ticket… more
- Deloitte (Miami, FL)
- …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... international, to deliver Application Support for clients. * 5+ years of experience with ITSM processes, Service Level Agreements and KPIs * Drive SLA adherence… more
- ManTech (Doral, FL)
- …field. + Experience supporting DoD programs and in IT service management with ITIL-informed processes. + Knowledge of ITSM tools such as ServiceNow and ... outages, providing technical guidance to mid-level technicians and coordinating with other IT teams for swift resolution. + Installs and configures VTC applications,… more
- Ensono (Miami, FL)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... DASD and Tape subsystem HMCs. + Ability to interact with account management and project managers. + Experience interacting with vendors and geographically disperse… more