- Pearson (Salt Lake City, UT)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- University of Utah (Salt Lake City, UT)
- …class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers ... and at the DLT Service Desk. **Responsibilities** -Provides customer service and technical support to clients in person and on the phone -Records and… more
- Concentrix (Salt Lake City, UT)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Intercontinental Exchange (ICE) (Provo, UT)
- …case management system. **Knowledge and Experience** + 2 years equivalent customer service or technical support experience. + Possesses and ability to ... and proper use of Simplifile software solutions. + Resolve technical problems reported by the customer to...a satisfactory level of customer satisfaction. + Support and drive service level attainment to… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Intermountain Health (Park City, UT)
- …Audiovisual Equipment + Customer Service + Computer Literacy + Technical Support + Equipment Maintenance + Troubleshooting + Communication + Teamwork ... issues that arise. Secures A/V equipment following use. + Technical Assistance: Offer basic technical support...identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require… more
- J&J Family of Companies (Salt Lake City, UT)
- …OR + preferably 8 years related work experience in customer support , technical support / technical service . Required: + Customer service ... **Job Function:** Customer Management **Job Sub** **Function:** Technical Field Service **Job Category:** Business Enablement/... Service Engineer is responsible to manage the customer support system in the installation, … more
- Cognizant (Salt Lake City, UT)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Wavetronix (Springville, UT)
- …problem. If you are a dedicated and customer -oriented individual with a passion for technical support , we encourage you to apply for the position of Product ... customer requirements, make appropriate recommendations, and escalate support issues when necessary. + Provide technical ...CRM. + Maintain an expert-level understanding of Dynamics 365 Customer Service . + Possess strong written and… more
- Oracle (Salt Lake City, UT)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Wheeler Machinery (Salt Lake City, UT)
- Technical Support III Salt Lake City, UT...for this role is someone who combines a robust technical background with outstanding customer service ... practices. The position involves providing level 2 & 3 technical support , addressing a diverse range of...escalations and provide insight regarding resolutions. + Deliver exceptional customer service and manage priorities effectively to… more
- Oracle (Salt Lake City, UT)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Resideo (Lehi, UT)
- Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional ... of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide… more
- Zodiac Pool Systems (Salt Lake City, UT)
- Technical & Warranty Support Rep II Customer Service Salt Lake City, Utah Apply Description Fluidra is looking for a Technical & Warranty Support ... you will p rovide troubleshooting and installation assistance, warranty support , and general customer service ... technical product inquiries. Responsible for documenting all customer service interactions and processing orders for… more
- Resideo (Lehi, UT)
- … Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support , and service needs for Control4 in addition to a ... Reporting to a Technical Support Supervisor, the Technical...English communication skills, both verbal and written, with a customer -first mindset. **WE VALUE:** + Control4 Automation Programmer certification… more
- IT Concepts (Salt Lake City, UT)
- …where VA offices or facilities may be located and require onsite services. A Surge Support Customer Service Engineer will be assigned to a small, mobile ... the necessary steps to correct their issues. A Surge Support Customer Service Engineer must...+ May assist in delivering both remote and desk-side technical support , responding to IT support… more
- Pearson (Salt Lake City, UT)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …and why we work here at https://www.galileo-ft.com/working-at-galileo . The role As a Client Technical Support Tier 1 Support Specialist you will provide B2B ... technical support for business partners, clients, banks, and external contact...to clients in a timely fashion while providing first-rate customer service and excellent communication skills +… more