- Coinbase (Richmond, VA)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Richmond, VA)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- HCA Healthcare (Richmond, VA)
- …Acquisition team is reviewing applications for our Patient Experience Concierge opening. Qualified candidates will be contacted for interviews. **Submit your ... organization that invests in you as a Patient Experience Concierge ? At Henrico Doctors' Hospital Forest, you come first....to $300 million in programs to support our incredible team members over the course of three years. **Benefits**… more
- Sunrise Senior Living (Richmond, VA)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... of Bon Air **Job ID** 2025-230239 **JOB OVERVIEW** The Concierge is often the initial contact and first impression...+ Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating… more
- UKG (Richmond, VA)
- …through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a high-impact ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- Capital One (Richmond, VA)
- …about hospitality and the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work on customer facing and ... roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. We want you if you… more
- General Motors (Richmond, VA)
- … Customer Care will be a differentiator for this candidate + Proven success in journey mapping, process improvement, and customer feedback programs. + Strong, ... **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...a partner network that provides accountability for on-time, high customer satisfaction measures. + Direct resources towards effective client… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Establish KPIs and performance metrics to measure the success of service alliances. + Monitor partner performance and… more
- SHI (Richmond, VA)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Richmond, VA)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Richmond, VA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
- USAA (Richmond, VA)
- …position. **What you'll do:** + Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart ... and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success . + Facilitates account reviews, by leveraging the carrier renewal cycle, and… more
- SHI (Richmond, VA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Richmond, VA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Richmond, VA)
- …**Job Summary** Job Summary SHI is seeking a motivated Software Engineer to join our Customer Experience Development Team . In this role, you will help develop a ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...be hands-on in technical delivery and contribute to the success of their team . You will participate… more