- MSys Inc. (Richmond, VA)
- Job summary: Title: Tier 2 Help Desk Support - Onsite Location: Richmond, VA, United States Length and terms: Long term - W2 or C2C Position created on ... objectives for the Transportation Operations Center. + Responds to Tier 1 & 2 support requests. +...memory, and disk partitions as required. Required Skills: + Help Desk Support5Years + Customer Service5Years +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …software, installed and maintained by the company **.** + Training, coaching, mentoring, and supporting Tier 1 and Tier 2 IT Support Specialists, as well as ... to join our team. In this role, you will help improve the productivity of CoStar Group employees by...and create documentation to be used across the Service Desk organization + Provide videoconference administration and support. +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more