- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- MTA (New York, NY)
- …the status of work for the team + Manage client relationships and provide effective customer service + Monitor customer demand with the availability ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. This position...issues as appropriate and create a positive working environment Service Management + Monitor assignment quality and… more
- City of New York (New York, NY)
- …Division and department goals. - Continually evaluate and provide constructive feedback to customer service staff. - Monitor individual work quality, ... and transparently to instill public confidence and encourage compliance while providing exceptional customer service . The Customer Operations Division has an… more
- Transdev (Hillburn, NY)
- …Liaison between drivers and both the customers and organization in customer service concerns + Evaluate and monitor driver safety and performance in ... all routes are completed in compliance with safety procedures. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is… more
- MTA (New York, NY)
- …and Signals, Positive Train Control, GCT), stations operations and cleanliness, and customer service . Establish, oversee and monitor progress toward ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its...between failures, consist of compliance, equipment and facility cleanliness, customer satisfaction. + Monitor and assess the… more
- City of New York (New York, NY)
- …the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ... calls directly and via staff escalation to resolve all customer water and sewer related concerns; monitor ...efforts and projects; address 311 referrals and other related service requests; enforce the Uniformed Code of Conduct and… more
- City of New York (New York, NY)
- …to ensure compliance. --Provide oversight of permit application review process and related customer service functions. --Manage, monitor and prepare QPR ... (Quarterly Progress Reporting). --Provide administrative supervision of staff including approval of time and performance evaluations. Administer technical, safety and policy training. Preferred Skills: - Ability to work with a team of diverse professionals. -… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …our small business family style culture. **Essential Job Summary:** As the Director of Customer Service , you will play a pivotal role in leading and overseeing ... all aspects of our customer service operations. You will be responsible...the customer experience and streamline operations. + Monitor customer feedback, complaints, and trends, identifying… more
- Burlington (Yonkers, NY)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer ... under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for...and transactions. + Coordinate meal and break periods and monitor schedule adherence. **Requirements:** Candidates must be able to… more
- Aston Carter (Chester, NY)
- URGENTLY HIRING! Customer Service Representative Job Description As a Field Support Center Representative, you will serve as the hub for field technicians who are ... changes, and trouble call information using CRT/computer. + Monitor field technicians' locations and routes throughout the day....reports, logs, and files. Essential Skills + Proficient in customer service and data entry. + Experience… more
- City of New York (New York, NY)
- …Twitter, Facebook, Instagram and YouTube. DCWP's Licensing Division is seeking a Senior Customer Service Representative with strong customer service , ... established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching...and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Robert Half Office Team (Little Falls, NJ)
- Description We are looking for a dedicated Customer Service Representative to join our team in Woodland Park, New Jersey. In this Contract-to-Permanent position, ... reports promptly and ensure accurate documentation. * Track and monitor shipping details to keep customers informed. * Provide...and manage 10-20 orders weekly. * Ensure adherence to customer service policies and uphold company standards.… more
- Robert Half Technology (Englewood, NJ)
- Description We are looking for an experienced Customer Service Representative to join our team in New Jersey. In this role, you will handle diverse customer ... and streamline workflows. * Conduct research to address complex customer issues and provide actionable solutions. * Monitor...customer support tasks. Requirements * Proven experience in customer service , sales support, or a related… more
- CSL Plasma (Clifton, NJ)
- …**The Role** + Prepares the autopheresis machine for the pheresis process. + Monitor the donor and the pheresis process, responds to specific alarms or signals ... (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or… more
- Anytime Fitness (Yorktown Heights, NY)
- …Conduct fitness consultations to ensure the member's goals are registered * Track, monitor and report each member's progress while working to continue an ongoing ... personal training regimen with each client * Successful Personal Trainers continue education of each member and create long-term relationships * All other duties as assigned Qualifications: * Current CPR, AED and personal training certification(s) are required… more
- City of New York (New York, NY)
- …candidate will oversee the Customer Experience Unit (CEU) along with the agency's customer service agents who work in the Call Center, CEU, and Client ... primary objectives of this position are to deliver outstanding customer service while improving the efficiency of...responsibilities will include but are not limited to: - Monitor and Evaluate Performance: Monitor team performance,… more
- Amazon (New York, NY)
- …and creating a business-oriented plan to answer them * Manage regular reporting to monitor customer behavior and support ad-hoc data requests. * Work with our ... team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions,...fast-paced, dynamic and fun environment. Key job responsibilities * Monitor the health of customer database and… more
- Aston Carter (Goshen, NY)
- Customer Service Representative - Entry Level Location: Chester, NY (Hybrid - 75% remote after six months) Schedule: Monday-Friday (8:00 AM-9:00 PM) & Saturday ... listed Are you looking for a dynamic role in customer service with opportunities for growth and...service technicians and installers to assist customers. + Monitor technicians' locations and work schedules. + Update … more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more