- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (New York, NY)
- …is looking for an experienced Sr Customer Solutions Manager to drive Customer Experience ( CX ) measurement with advertising. You will deliver on this ... done well, can greatly enhance the value of the customer experience and generate a positive return...results. Key job responsibilities * Drive the delivery of CX metrics. * Drive CX improvement. *… more
- JPMorgan Chase (New York, NY)
- …team is seeking a Client Experience Senior Product Manager to lead Customer Experience ( CX ) strategy and execution for the Affluent segment. You will ... team's end-to-end ownership across business outcomes and functions, including customer experience design and reporting, field engagement,...You will also own and drive progress on a CX framework to identify and solve client high impact… more
- Amazon (New York, NY)
- …a Senior Program Manager ( Sr . PM) with a strong background in Customer Experience ( CX ) product development and/or CX related initiatives for ... multiple geographies leading multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer requirements and… more
- CVS Health (New York, NY)
- …Digital product team along with monitoring key operational metrics to optimize the Digital Customer Experience ( CX ) across digital channels. This role will ... Analytics Manager will identify actionable market insights for future customer centric enhancements. + Leveraging our CX ,...our digital tools. Support + Primary contact for Enterprise Customer Experience for Digital Health Score (DHS)… more
- Bristol Myers Squibb (Wayne, NJ)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Bristol Myers Squibb (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more
- Bristol Myers Squibb (Manhattan, NY)
- …demand. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deep scientific dialog. The role builds ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) by meeting...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more
- Amazon (New York, NY)
- …We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ( CX ) initiatives for Retail that involve content ... multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service ... the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ _._ _You will have experience in working with products… more
- CIBC (New York, NY)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) As a ** Senior Client Service Associate** , you will support Private Wealth… more
- Comcast (New York, NY)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Programmatic Advertising; Product Information; ... data to focus on areas of success and growth while enhancing a positive customer experience . Monitors the progress of partnerships, reviews records and reports… more
- Capgemini (New York, NY)
- …the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience in working with products across ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...offer development_ + _You must have deep and broad experience in enabling CX at scale, especially… more
- CIBC (New York, NY)
- …Capital Markets, Client Coverage, Client Relations, Client Relationship Building, Credit Analysis, Customer Experience ( CX ), Financial Markets Analysis At ... Non-Bank Financial Institutions ("NBFI") Group and report to the senior coverage bankers. In this role the banker will...**Who You Are:** + With a minimum 5+ years' experience and a demonstrated knowledge within the US Non-Bank… more
- JPMorgan Chase (New York, NY)
- …banking advising companies and financial sponsors in tech services vertical, including customer experience ( CX ); and bulge bracket investment banking ... including sector trends, M&A activity and regulatory framework. Present to senior management and Board of Directors clients on strategic alternatives, industry… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... the right place. Amazon Ads is looking for a Senior Product Release Manager, Global Release Management to lead...product customer (internal and advertiser) and shopper customer . Basic Qualifications - Experience building cross-functional… more
- Amazon (New York, NY)
- …on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience . The RM works closely with ad product owners ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release… more
- Amazon (New York, NY)
- …large initiatives across internal/external teams and engineering/science teams to improve the customer experience . The ideal candidate for this role will have ... quality sites across the web. We start with the customer and work backwards in everything we do, including...more selection-a win-win! We are looking for a seasoned Senior Marketing Manager to be a large cross-functional program… more
- Amazon (New York, NY)
- …strengthening the product roadmap. Our team is at its best when a partner and/or customer is thinking big and needs specialized experience to innovate for their ... and/or architecture engagements with large-scale partners, customers or enterprises. - Experience migrating or transforming legacy customer solutions to the… more
- Amazon (New York, NY)
- …. Ad Product ownership including product on a technical level, revenue, and customer success . Strong product management experience in a high growth ... mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including...building and shipping both enterprise, agency, and SMB adtech UX/ CX - Experience building machine learning performance… more