- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Coinbase (Boston, MA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Forrester (Cambridge, MA)
- …member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is responsible for the value delivered to Forrester's ... largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies. This individual will onboard Forrester's… more
- Pegasystems (Boston, MA)
- …team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager , you'll lead and mentor a ... Senior Manager of Specialist Solutions Consulting Job Category: Pre-Sales...consultants who work 1:1 with clients to implement sophisticated customer engagement engines, personalization strategies, and real-time… more
- Commonwealth Care Alliance (Boston, MA)
- …Engagement & Performance Position Summary: The Behavioral Health (BH) Provider Engagement Program Manager is responsible for cultivating strong, collaborative ... provider experience and consistent delivery of quality care. The BH Provider Engagement Program Manager reports to the Director of Delegation Partnerships… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Norstella (Boston, MA)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... As a Project Manager / Senior Project Manager , Patient Engagement and Recruitment, you will...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Sanofi Group (Cambridge, MA)
- …teams - budgets, topics, speaker profiles + Assist in supporting the Field Engagement Manager 's responsibilities as required + In addition, this position has ... **Job Title:** Manager , Field Engagement Veeva Events **Location:**...Systems, you will be a member of the GTMC Customer Facing Capabilities - Field Engagement Operations… more
- Amazon (Boston, MA)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Sharecare (Boston, MA)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Deloitte (Boston, MA)
- …way, at the right time. + High levels of continuous customer and user engagement . Conclusion The Product Manager plays a crucial role in ensuring the success ... Overview A Product Manager is a senior individual contributor responsible for...and leadership. + Customer -Centricity: Deep understanding of customer needs and engagement patterns, driving teams… more
- Capital One (Boston, MA)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Validity (Boston, MA)
- …CSMs spend time analyzing data, creating materials, and tailoring insights to each customer 's business goals. Beyond customer engagement , a part of ... About the Role As an Associate Customer Success Manager (ACSM) at Validity,...Success team plays an important role in driving client engagement while supporting Validity in achieving its retention and… more
- Rubrik (Boston, MA)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... challenges that come your way. **About the role:** The Customer Experience Manager is a key role...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more
- ISC2 (Boston, MA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- MongoDB (Boston, MA)
- …agreed metrics, ensuring adherence to timelines and quality standards + Conduct regular engagement and business reviews with the C-level customer stakeholders to ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- J&J Family of Companies (Raynham, MA)
- … customer operations and internal innovation initiatives. **Key Responsibilities:** + Customer Engagement - Work hand-in-glove with site leadership to ensure ... to provide balanced assessments of manufacturing solutions and innovations, ensuring customer needs are met with impactful and timely solutions. Contribute to… more
- NTT America, Inc. (Boston, MA)
- …team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing customer expectation + Credibility ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design… more