- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating… more
- Beth Israel Lahey Health (Brookline, MA)
- …procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Cardinal Health (Boston, MA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Humana (Boston, MA)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- CVS Health (Boston, MA)
- …with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team. This...**Required Qualifications** + 1+ years of experience in a call center environment. + Experienced in a… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND… more
- Atrius Health (Boston, MA)
- …meaning behind*Caring. Connecting. Growing together.* *SUMMARY* *This position is looking for skilled call center candidates at our site in Post Office Square, ... This is a great opportunity to grow within the call center field to make a positive...to use word processing and spreadsheet programs. * Electronic medical record (EMR) experience and/or aptitude to master the… more
- Ricoh Americas Corporation (Medford, MA)
- …stand-by, or on- call availability. + Daily internal contact with service call center and parts department. + Regular external contact with customers ... **Field Representative I, Services Onsite Technician** **Position Profile** The...equipment issues. + Occasional stress due to high service call volume or dissatisfied customers. + Physical effort required… more
- Robert Half Office Team (Weymouth, MA)
- …to complete tasks and generate reports. * Deliver exceptional customer service in a call center environment. * Collaborate with team members to ensure seamless ... are looking for a motivated and detail-oriented Customer Service Representative to join our team in Weymouth, Massachusetts. This...Requirements * Previous experience in a customer service or call center role. * Proficiency in handling… more
- Humana (Boston, MA)
- …Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance and ... Humana's Internal Review Team as a Grievances & Appeals Representative , where you will play a critical role in...appeals experience + Medical terminology experience + Bilingual (English and Spanish); with… more
- The Cigna Group (Boston, MA)
- …of Pharmacy technician experience required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and ... a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to...join us? + Health coverage effective day 1 (including medical , dental, vision) + Holiday, PTO and OT pay… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Beth Israel Lahey Health (Boston, MA)
- …in a polite and courteous manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections. When needed, ... from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- CVS Health (Boston, MA)
- …services. **Required Qualifications** + Minimum of 1 year in a customer service or call center environment ( call center type environments preferred, ... knowledge of basic insurance and third party terms and medical terminology. + Ability to work with people in...our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company… more
- Beth Israel Lahey Health (Boston, MA)
- …in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer ... from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Beth Israel Lahey Health (Winchester, MA)
- …in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer ... from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Fresenius Medical Center (Boston, MA)
- **Location:** **Boston Medical Center ** + America's 'Most Loved Workplaces' by Newsweek + 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis ... during - post treatment for assigned patients and documents in the patient medical record, adjusts or modifies the treatment plan as indicated and notifies inpatient… more
- Fresenius Medical Center (Saugus, MA)
- …analysis of dialysis data for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and ... prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. . Initiates or assists with emergency… more
- Jacobs (Boston, MA)
- …Matter Expert (SME) to lead technical excellence across our global data center portfolio. This role blends deep telecom infrastructure expertise with strategic ... foresight, serving as both an internal authority and external representative of Jacobs' mission-critical communications capabilities. The SME will drive innovation… more