- Kinseth Hospitality Companies (Glenview, IL)
- …improve hotel customer satisfaction. + Answers inquiries pertaining to property policies, services , guest complaints, compliments and concerns. + Develops and ... maintains guest information files regarding the property, community and surrounding...system security, reservations, advance payments, group reservations, VIP special services , pre-blocking rooms, close out dates, communication of fill… more
- Rush University Medical Center (Chicago, IL)
- …policies and procedures to ensure high quality service delivery from Guest Relations Associates. * Assist Manager in providing departmental orientation to ... 8 Hour Shifts - Sunday to Thursday **Summary:** The Guest Relations Associate Lead assists the Manager ...The position is responsible for supervising GRAs, assisting the Manager with scheduling, handling visitor service issues,… more
- Rush University Medical Center (Chicago, IL)
- …and abilities. * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. * Seek out current organizational information ... affects this job function and provide appropriate feedback to Guest Relations Manager on information needs. *...related to service needs for continuously improving service delivery. * Always comply with Guest … more
- Kinseth Hospitality Companies (Glenview, IL)
- …RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager . PHYSICAL ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- ASM Global (Chicago, IL)
- POSITION: Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary ... for creating a friendly, welcoming environment while consistently providing exceptional services to all guests while supporting Chicago Bears, Chicago Fire FC,… more
- Thorntons LLC (Streamwood, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Arby's (Schaumburg, IL)
- …of the unit. * Responsibilities include staffing, training, record keeping, guest service , product quality, cleanliness, safety, regulatory compliance and ... by providing exceptional hospitality by treating them like a guest in your home. Attentive service is...experience by serving, refreshing and delighting each and every guest . *Assistant Manager candidates should exhibit the… more
- Arby's (Schaumburg, IL)
- …then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We are ... of our team members takes pride in the product, service , and experience that they provide. And of course,...experience by serving, refreshing and delighting each and every guest . *General Manager candidates should exhibit the… more
- Thorntons LLC (Palatine, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Thorntons LLC (Palatine, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Crystal Cruises (Downers Grove, IL)
- …guests are traveling or upon return home are handled promptly + Advise the Department Manager of all guest /Travel Advisor issues of a serious or urgent nature in ... Position Summary Ensure that all guest complaints are handled in a professional and...an effective and prompt response + Recommend to the Manager fair and appropriate compensation, while maintaining budget goals,… more
- Baskin Robbins (Barrington, IL)
- … Guest Satisfaction + Hold guests as highest priority and role model exceptional guest service . + Assist Restaurant Manager in promoting an environment ... own wage and benefit programs that can vary among franchisees. **Assistant Manager ** **Job Summary:** Assistant Managers support Restaurant Managers in their efforts… more
- Dunkin (Naperville, IL)
- …Guest Satisfaction** - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment ... **ASSISTANT MANAGER ** Assistant Managers support Restaurant Managers in their...to develop a team of dedicated people delivering great guest experiences and profitable top line sales. **Responsibilities Include:**… more
- Dunkin (Crystal Lake, IL)
- …Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment where ... in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Responsibilities Include: Team Environment -… more
- IHG (Chicago, IL)
- …may be required as needed. The Bellperson reports to the Bell Captains, and the Guest Services Manager . **_RELATIONSHIPS:_** + Reports to Bell Captain, and ... Guest Services Manager . + Guests and visitors. +...school diploma or equivalent; some college is preferred. + Service oriented. + Friendly, positive and good natured attitude… more
- Compass Group, North America (Chicago, IL)
- …functional equipment at the Front Desk. + Performs any special assignment deemed by the GM, Guest Services manager , or Manager on Duty. + Perform other ... head table, Levy leverages unbridled creativity, custom strategies, impeccable service , and true love for great food to create...Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services… more
- Aimbridge Hospitality (Chicago, IL)
- …on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily. + Initiate work orders for repairs ... in the Chicago Loop Theater District. The hotel features on-site dining, state-of-the-art business services and modern guest rooms with free WiFi. Every room at… more
- House of Blues (Chicago, IL)
- …like you then please read on! THE JOB US Concerts is seeking is seeking a Guest Services Supervisor who will be responsible for the overall management of all ... guest service functions at the venue. WHAT THIS ROLE WILL DO + Supervises, counsels and disciplines guest services staff to ensure maximum guest … more
- Live Nation (Chicago, IL)
- Job Summary: Position Title: Premium Seating Guest Services Important Note: This position is part-time/seasonal, with hours beginning in May of 2024 and working ... please read on! THE JOB As a Premium Seating Guest Services crew member, you help ensure...the venue. WHAT YOU'LL DO * Deliver exemplary customer service to help maintain customer loyalty. * Greet guests… more
- Marriott (Chicago, IL)
- **Job Number** 24085198 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United ... **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins, check-outs, room assignments, and room change/late check-out… more