- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Adecco US, Inc. (Richmond, VA)
- …a Lead Customer Service Representative, you will supervise a team of customer service specialists to ensure high- quality service delivery. You will coach ... Adecco is assisting a local client recruiting for Lead Customer Service Representative opportunities in Richmond VA. If leading sounds like something you would be… more