- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Quakertown, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ALLENTOWN-QUAKERTOWN, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Vanguard (Malvern, PA)
- …create journey transformations that drive significant change to the client experience . + Partners with business leaders and develops innovative and non-traditional ... email, print, phone, etc). + Oversees and monitors health of client experience family from end-to-end using internal and external metrics. Manages deliverables and… more
- Coinbase (Trenton, NJ)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Trenton, NJ)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Nordstrom (King Of Prussia, PA)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Trenton, NJ)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- J&J Family of Companies (Horsham, PA)
- …part of the Johnson & Johnson family of companies, is recruiting for a Manager , Immunology Patient Experience Customer Solutions Field Reimbursement Business ... therapies, to help overcome challenges to fulfillment, on-boarding, and adherence. The Manager , Immunology Patient Experience Customer Solutions Field… more
- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Philadelphia, PA)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Aaron's Inc (Philadelphia, PA)
- ** Customer Accounts Manager ** The salary range for this role is $16.25 to $17.00 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Globus Medical, Inc. (Audubon, PA)
- …can resume their lives as quickly as possible. **Position Summary:** The Assistant Manager , Customer Support is responsible for ensuring the Customer ... corporate and personnel confidential information in a discreet, professional manner. The Assistant Manager , Customer Support reports directly to the Customer … more
- The Hertz Corporation (Philadelphia, PA)
- …those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The **Senior Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car… more
- Dodge Construction Network (Trenton, NJ)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- Salary Range $18.25 - $22.25 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and ... obtaining set sales goals. The Customer Service Manager directs all aspects relating...+ Make Sound and Timely Decisions Using knowledge and experience to make sound decisions that will impact business… more
- RELX INC (Philadelphia, PA)
- …Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the...teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About… more
- Pfizer (Collegeville, PA)
- **Role Summary** The Manager , GTMx & Customer Analytics delivers hands-on analytics to inform go-to-market (GTMx) decisions across the US Hospital business. This ... workflows in Python/SQL, and partner closely with marketing, sales, and customer -facing strategy teams to measure GTMx impact, maintain scorecards/trackers, and… more
- Renaissance (Philadelphia, PA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Preferred + Lean Six Sigma, Project Management certification: Preferred ** Experience ** + Minimum 10 years of Customer … more