- Kelsey-Seybold Clinic (Houston, TX)
- …solid business acumen in addition to strong analytical skills. **Job Title: Contact Center Business Analyst ** **Location: Pearland Administrative ... 3 years active experience in business analysis, specifically related to contact center statistics 1 year experience as a project lead with solid exposure to… more
- Houston Methodist (Katy, TX)
- …workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...administering skilling strategies, and overseeing intraday processes to support business goals. This position identifies trends and provides data-driven… more
- Houston Methodist (Houston, TX)
- …data analytics skills strongly encouraged to apply.** At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting ... as a bridge between the client, stakeholders and assigned team. The Business Analyst is assigned to projects of intermediate to high complexity and scope.… more
- NRG Energy, Inc. (Houston, TX)
- …fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the ... from start to finish to ensure they meet the business ' needs and preferences. Assists in the creation and...and awareness. + Responsible for understanding online and call center authentication tools and strategies. + Act as a… more
- Entergy (The Woodlands, TX)
- …technology-based solutions in electrical substations, power plants, offices, and data center environments. + Design, implement and provide ongoing support for Cisco ... Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. + Ensure network connectivity of all necessary… more
- DHL Express, Inc. (Houston, TX)
- …environment that empowers every team member to make the greatest possible impact on our business . Our culture is about personal commitment - to our business , to ... responding to inquiries through phone, mail, email, fax, website, and/or face-to-face contact with customers. In addition the individual will also be responsible for… more
- Amazon (Houston, TX)
- …and data visualization tools such as Tableau experience - 5+ years of business or financial analysis experience - Experience defining requirements and using data and ... metrics to draw business insights - Experience...from data interpretation. - Previous experience within a distribution center , logistics, or manufacturing environment. - Experience working with… more
- TXNM Energy (Alvin, TX)
- …with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst , at ###. ... facilitates implementation of TXNM Energy NERC Internal Compliance Program directly with business area resources to ensure that assigned areas of TXNM and its… more
- Entergy (The Woodlands, TX)
- …customer inputs and metric outcomes + Automate and enhance reporting capability across the Contact Center + Provide accurate and timely reporting on key metrics ... making and customer focus analytics + Provide data-driven insights that inform the business strategy and metric outcomes + Builds the appropriate business … more
- Capgemini (Houston, TX)
- …optimization, and continuous improvement of SAP FICO solutions to meet business objectives and the implementation, optimization, and continuous improvement of SAP ... + Provide strategic direction for SAP FICO initiatives in alignment with overall business goals. + Expertise in SAP's financial modules - related to accounts… more