- Amazon (Arlington, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Columbia, MD)
- …empowering them to achieve their objectives with greater efficiency, collaboration, and service utilization. A successful ADC Engineer II joining the team ... technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great...- You are a significant and autonomous contributor supporting service builds and operations primarily in ADC … more
- Amazon (Arlington, VA)
- …and credential management services. A Senior TPM will work to solve service -centric technical and business problems, devise program strategy, and facilitate ... Description The Amazon Dedicated Cloud ( ADC ) Platform Engineering and Emerging Technology (PEET) Periphery...Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in… more
- Amazon (Arlington, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... complex programs? Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to manage multiple large-scale programs...outcomes under commitments to senior AWS leaders and senior customer leaders - Analyze large data sets to identify… more
- Amazon (Jessup, MD)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...of numerous defensive and protective services as well as service that enable continued customer operations during… more
- Amazon (Jessup, MD)
- …system administration, or scripting knowledge to own and advance a mission critical service in our Dedicated Clouds ( ADC ). This is an excellent opportunity ... agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using...A day in the life On a "typical" day, ADC Engineers might Dive Deep to root cause a… more
- Amazon (Jessup, MD)
- …like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and ... for future generations? AWS established a specialized group of service teams responsible for the work we are doing...customers even when operating in isolated regions. The CP ADC Operations team provides support for the suite of… more
- Amazon (Jessup, MD)
- …delight our customers. Are you a good fit for our team? You'll love the ADC System Security Engineering team if you are passionate about security, and curious how we ... it is part of our company DNA. Our Engineers (you!) are obsessed with customer trust, building solutions that address real world risks, and thinking deeply about how… more
- Amazon (Columbia, MD)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Annapolis Junction, MD)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Arlington, VA)
- …defense mission agency partners of AWS? Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the toughest operational challenges ... at cloud scale. The candidate will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Arlington, VA)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Columbia, MD)
- …solutions and solve technical problems. AWS built a specialized group of service teams responsible for the work we are doing with the US Intelligence Community. ... Engineers on these teams implement innovative cloud computing solutions and solve technical problems. Amazon Simple Storage Service (S3) is storage for the… more
- Amazon (Jessup, MD)
- …design and architecture decisions that impact operational stability - Perform technical deep-dives into service design, operating systems, networking, storage, ... a senior member of the team, you'll often provide technical guidance to help unblock issues or suggest more...Leading operational reviews and post-incident analyses - Collaborating with customer leads to understand their needs - Mentoring team… more
- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues and 1+ years of… more
- Amazon (Jessup, MD)
- …people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the… more
- Amazon (Columbia, MD)
- …people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...- from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to… more
- Amazon (Jessup, MD)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the… more
- Amazon (Arlington, VA)
- …talented, detail-oriented and enthusiastic professional who is passionate about providing exemplary customer service , eager to learn new technologies and have a ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...passionate about cloud computing, and believe that world class service is critical to customer success. We… more
- Amazon (Arlington, VA)
- …of ADC Infrastructure Operations region readiness plans in support of global ADC customer needs. We highlight risks where they exist and define recovery ... like helping organizations implement innovative cloud computing solutions and solving technical challenges? Are you committed to fundamentally transforming the way… more