- Coinbase (Washington, DC)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Washington, DC)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Amazon (Arlington, VA)
- …knowledge sharing, and mentorship. Basic Qualifications - 5+ years of technical product or program management experience - Experience owning/driving ... is looking for an experienced Trust by Design leader who can drive technical product strategy for privacy and trust across Amazon's devices and services portfolio,… more
- Deloitte (Arlington, VA)
- …collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream for the transformation, focusing ... solutions, including the migration of an on-premise Cisco platform to a cloud-based Genesys CX platform. The ideal candidate will possess expertise in Genesys CX … more
- Coinbase (Washington, DC)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Coinbase (Washington, DC)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Washington, DC)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- NuAxis Innovations (Washington, DC)
- ** Program Manager - Technology Services** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... mission to make customer experience ( CX ) the center of every government solution.** **Technology is...NOW! We are currently seeking a talented and motivated ** Program Manager - Technology Services** for a… more
- Parsons Corporation (Washington, DC)
- …perform constructability reviews + establish Commissioning roadmap and plan for multi-year construction program , review KTR Cx plans, advise on Cx ... **Job Description:** Parsons is looking for an amazingly talented **Senior Engineering Manager ** to join our team supporting our Federal client in the Washington… more
- Constellation (Baltimore, MD)
- …with 8 to 10 years of experience in application development + Strong technical background including experience with C#.NET, Angular, CX /UX, REST APIs, Postman, ... the future. In addition to highly competitive salaries, we offer a bonus program , 401(k) with company match, employee stock purchase program ; comprehensive… more
- EPAM Systems (Mclean, VA)
- EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager ** to lead our SAP engagements and serve as a trusted advisor to clients on SAP ... expectations and resolving issues alongside account managers + Provide technical expertise in SAP configuration, customization, and integration, ensuring compliance… more
- Pacific Program Management (Arlington, VA)
- …for mission critical data center projects, ensuring alignment with technical specifications, schedule requirements, and financial performance goals. Provides ... directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and… more
- Coinbase (Washington, DC)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- Stantec (Baltimore, MD)
- …solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and scope of ... your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of a Senior… more
- CVS Health (Washington, DC)
- …future products based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing and translating business ... needs into high quality business and technical system requirements. + Coordinate with business teams and...principles and methodologies** . + Proven experience in refining program backlogs in collaboration with scrum teams, framing clear… more
- Steampunk (Mclean, VA)
- …with users, and iteratively improved on + Balance user needs with product manager priorities and technical feasibility to drive measurable results + Provide ... technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration. **Contributions**… more
- NuAxis Innovations (Washington, DC)
- …**We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is our Passion. People are our ... support **Essential Functions:** + Provide onsite desk-side and remote technical support. The onsite support may require local travel...and within SLA parameters. + Support WMATA's PC Refresh Program . The program includes but is not… more
- EMCOR Group (Baltimore, MD)
- …letters and written pre-construction documentation to support the estimate and technical responses to RFPs. + **Identify budget constraints** (Presents value ... Management** + **Fabrication Department** + **Virtual Design Department** + **Safety Manager ** (to address safety requirements during estimating process) + **QA/QC**… more