- Nenni and Associates (Columbia, MD)
- …Proactively manage customer relationships and resolve issues with transparency and continuous improvement practices. Monitor and analyze key business metrics ... union environment experience preferred. Proficiency in Microsoft Office Suite and service management /financial software. Master HVAC license in MD, DC,… more
- Twice (Columbia, MD)
- …team. Chair regular staff meetings focused on operations, customer experience, and continuous improvement . Partner with the tournament committee and Head ... premier golf destinations. The ideal candidate is a dynamic, experienced golf management professional who blends operational expertise with a passion for people,… more
- Sofive City Soccer, Inc. (Columbia, MD)
- …to ensure cleanliness, safety, and operational readiness Support continuous improvement of Sofive's operational systems and customer service standards Take ... including Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives Conduct weekly staff and management meetings to… more
- Lidl Atlanta (Columbia, MD)
- …be the lead point of contact for all customer needs Monitor and drive continuous improvement of store Key Performance Indicators (KPIs) Lead essential team ... Provide hands‑on support for all other operational tasks, including cash management , working stock, cleaning, and other essential store functions Ensure a… more
- Barry-Wehmiller Companies Inc. (Baltimore, MD)
- Site Continuous Improvement Leader page is loaded## Site Continuous Improvement Leaderlocations: Baltimore, MDtime type: Full timeposted on: Posted 30+ ... every day, around the world. We offer innovative technologies, service and parts, and years of global experience in...relocate to the Baltimore, MD area Position Summary:**The Site Continuous Improvement Leader (Director) will lead the… more
- Petco Animal Supplies, Inc. (Eldersburg, MD)
- … management in the Pet Care Center.* Demonstrate and support a continuous improvement and growth mindset.**Performance Meet or exceed goals related to ... focus on people (talent acquisition, training, and development), performance (guest service , sales, and expense control), and process (standard operating procedures… more
- Capital One (Baltimore, MD)
- …issues Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices Support internal ... and contingent workforce; incident response. Process development, documentation, or improvement experience Experience in controls development, controls management… more
- Capital One (Baltimore, MD)
- …business requirements into robust, technical solutions. Operational Excellence & Process Management Drive Process Improvement : Implement DevOps methodologies to ... efforts, ensuring timely resolution and conducting post-incident reviews to drive continuous operational improvement . Define and monitor key performance… more
- Capital One (Baltimore, MD)
- …data risk frameworks and regulatory governance. Support the end-to-end execution and continuous improvement of the Risk and Control Self-Assessment (RCSA) ... Risk Partner for assigned engineering and technology teams, providing a "white glove service " approach to ensure all necessary risk management support, guidance,… more
- Keller Executive Search (Baltimore, MD)
- …Elevate CSAT/NPS through service design, QA, and knowledge management . Build data‑driven operating rhythms, dashboards, and continuous ‑ improvement ... Keller Executive Search and not with one of its clients. As the Customer Service Director in Baltimore, this senior role is accountable for shaping customer … more
- Ernst & Young Oman (Baltimore, MD)
- …help clients maximize their investment in technology platforms through effective use and continuous improvement . Regular travel may be required to meet with ... Management Strategy Execution, including helping execute the overall data management strategy for finance applications Collaborating with cross- service line… more
- University of Maryland Faculty Physicians, Inc. (Baltimore, MD)
- …feedback, and competency validation. Implements operational goals, policies, and continuous improvement initiatives consistent with departmental and ... Drives improvement across key metrics including access, productivity, expense management , and patient experience. Partners with providers and clinical leaders to… more
- CareFirst, Inc. (Baltimore, MD)
- …while addressing technical issues and maintaining platform health. Participate in continuous improvement initiatives and system demos for critical redesigns ... authority. Coach teams to identify and mitigate risks, reduce waste, and foster continuous improvement . Promote innovation and learning within teams. Drive a… more
- African American Alliance of CDFI (Baltimore, MD)
- …evaluation processes, and incentive systems to drive accountability and continuous improvement Encourage cross‑functional collaboration, knowledge sharing, and ... with mission and funder expectations Use data‑driven insights to inform continuous improvement , strategic course corrections, and internal learning Oversee… more
- Lineage Logistics (Baltimore, MD)
- …Experience managing cost structures and driving operational efficiencies.* Background in continuous improvement methodologies such as Six Sigma and/or LEAN.* ... benchmarks.* Review and analyze warehouse activities and operational costs to drive continuous process improvement .* Partner with the Sales Manager on marketing… more
- Applied Technology Services (Baltimore, MD)
- …communication skills for cross‑functional teamwork Proactive, organized, and committed to continuous improvement in release processes Full-Time Employee Benefits ... installation of new Salesforce releases, including training and support. Maintenance of Service Cloud, including case management and omni‑channel. Management … more
- American Water Works Association (Baltimore, MD)
- …align division priorities with broader organizational objectives and ensures continuous improvement through data-driven decision-making and innovation. ... Maryland Environmental Service has an opening for aW/WW Engineering Division...operational programs that support the Division's mission, including capital improvement initiatives, asset management , and emergency response… more
- Ernst & Young Oman (Washington, DC)
- …EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas ... 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management . 5+ years of Big 4 or equivalent consulting… more
- JOHN STAURULAKIS INC (Baltimore, MD)
- …Documentation & Development: Manage a comprehensive training program that fosters continuous improvement through performance feedback and skill-building. Audit, ... solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management , operational,… more
- ValidaTek, Inc. (Baltimore, MD)
- …Provide leadership and mentorship to security personnel, fostering a culture of continuous improvement and security awareness. Monitor emerging cyber threats and ... team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and...and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised… more
