- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience **Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …and drive data-driven improvements that increase builder adoption and enhance customer experience outcomes. - Identify and mitigate risks proactively, ... Description We are seeking a Senior Program Manager to lead and evolve Amazon's Working Backwards...resource allocation challenges across program components. About the team Customer Experience and Business Trends (CXBT) is… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... market forces, revenue & profit generation, identifying new product enhancements/additions, customer satisfaction and always-shifting business dynamics. As part … more
- DXC Technology (Washington, DC)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key...to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack technical ... Manager , Product Management - Customer Services...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- KBR (Bethesda, MD)
- …a US Citizen + Certified Customer Service Manager (CCSM); Customer Service Excellence Certification + Demonstrated management experience , ideally in a ... Title: Customer Service Manager Title: Customer...sit for a poly upon request + 4 years' experience in management role overseeing customer service… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and... Customer Identity and Core team (CIC) is part of Capital One's Enterprise Product and Experience ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- PNC (Washington, DC)
- …committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth Marketing organization, you will… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Family:** Functional Experts **Skills:** Analytical Thinking,Business Process Improvements, Customer Service,Planning,Requirements Definition ** Experience :** 5 + ... experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Customer Success Manager to support our Identity, Credential, and Access… more
- Stanley Black and Decker (Towson, MD)
- …CRAFTSMAN(R), STANLEY(R), CUB CADET(R), and HUSTLER(R). **The Job:** As a ** Customer Success Manager ** , you'll be part of our Tools and Outdoor team working ... ** Customer Success Manager ** **- MSUITE** **Remote-...experience . A sign-on payment may be provided as part of the compensation package, in addition to a… more
- Amazon (Arlington, VA)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...driving customer initiatives including 3+ years of customer facing experience , leveraging technology to deliver… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...with 8-12 years (or commensurate experience ) + Experience overseeing a team of customer liaisons… more