- Pearson (Washington, DC)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Arlington, VA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- NASCO (Annapolis, MD)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... Plan Architects and NASCO personnel. Assists the Director of Customer Success to ensure the Plan/NASCO contract...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Success Manager will work...manage client and internal team communications at both the Program and Executive levels + Identify opportunities to expand… more
- Amazon (Arlington, VA)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... solutions, technologies, and industries. Key job responsibilities As an experienced technology program /project manager , you will be responsible for: * Directing… more
- Meta (Washington, DC)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships...state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Sprinklr (Washington, DC)
- …Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer...& skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management, Technology Consulting… more
- Sedgwick Government Solutions (Bethesda, MD)
- …To support high-quality program delivery, we are looking for a Client Success Manager with a combination of healthcare and Client Service experience to ... achieving program outcomes for SGS's valuable Federal clients. **Client Success Manager Responsibilities** + Perform duties including direct account… more
- Qualtrics (Washington, DC)
- …over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Public Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- Amazon (Arlington, VA)
- …The AWS Executive Speaker Program is looking for an experienced communications manager to deliver engaging customer stories that educate and influence the ... that highlight how AWS is enabling business transformation and customer success . -Coach customer speakers...at least 25%. About the team The AWS Executive Customer Speaker Program supports the vetting, selection,… more
- Amazon (Arlington, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy to… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- EPAM Systems (Mclean, VA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... Establish and maintain performance metrics to evaluate project and program success + Prepare regular reports and...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- EBSCO Information Services (Washington, DC)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Amazon (Arlington, VA)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Solutions Manager (CSM) to help grow customer adoption of ... new ideas, tools and mechanisms. Key job responsibilities CSMs are measured on customer 's success of cloud adoption including EUC workloads migrated to AWS,… more