- Robert Half Technology (Baltimore, MD)
- …. Install, configure and troubleshoot computer hardware and software . Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ... ticketing system queue and act as primary point of contact . Coordinate break/fix work with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects Requirements Android Development, Cisco… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...Citizen + Active DoD Security Clearance + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders *… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM.… more
- Lincoln Financial (Washington, DC)
- …work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- SAIC (Germantown, MD)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- CACI International (Arlington, VA)
- …CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill...Tier II team and directly manage Tier II help desk professionals. + ... can be completed in the system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day help desk tasks to include… more
- General Dynamics Information Technology (Arlington, VA)
- …operate. At GDIT, people are our differentiator. As an **ACAS Technician** , you will help ensure today is safe and tomorrow is smarter. Our work depends on an ... information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise… more