- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... national security and economic interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to help contribute to our success. Come … more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- NuAxis Innovations (Washington, DC)
- **Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Service Desk Manager ** for a Full-Time position. **Summary:**...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager (IT Assistant Director I) Salary...Three years of this experience must be in a Help Desk or Service Desk environment ... seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and...etc.; + Manage the daily workload of the Service Desk and ensure technical issues are handled, prioritized, progressed,… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,...DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and… more
- NTT America, Inc. (Washington, DC)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- Eurofins (Baltimore, MD)
- …+ Research questions using available information resources + Log interactions and administer help desk software + Redirect problems to correct resource + ... a smile and "can do" attitude + Adhere to manager directives + Maintain a professional appearance and demeanor...+ Related experience and training in troubleshooting and providing help desk support + Experience with software… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations and Security Center (NOSC) proposal. This position will ... **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level...can't do it alone. We need great people to help us do great things - for our customers,… more
- The Joint Chiropractic (Columbia, MD)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- The Joint Chiropractic (Sterling, VA)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- Bilfinger Industrial Services Inc. (Linthicum, MD)
- …Permanent Professional GenMgmt_ProgressiveIdeas Nearest Major Market:Baltimore Job Segment: Construction, Help Desk , Information Technology, Project Manager , ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …in and will be responsible for managing the performance of a 24/7 enterprise Help Desk operation supporting a large organization of over 13,000 employees. The ... IT Customer Support Manager Job ID: 250534 Location: DC - L'Enfant...of relevant experience pertaining to this role in managing help desk /call center service desk … more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- TekSynap (Fort Detrick, MD)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... + Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss +… more
- Innovative Management & Technology Services (Washington, DC)
- …years in helpdesk/deskside services + Minimum 5 years in a management role, preferably leading a help desk or service desk operation + One of the following ... the best customers on-site at top government agencies. Job Title: Program Manager - Deskside Services Primary Location: National Capital Region (NCR) Clearance:… more