- General Dynamics Information Technology (Mclean, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career ... part in improving how agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline IT support … more
- Chenega Corporation (Arlington, VA)
- …with Innovation Through Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and ... requests. + Provide technical guidance and support to the Help Desk team , escalating complex...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …classifications. What you will do + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver ... on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/service- desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_ **Category** _IT… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- NuAxis Innovations (Washington, DC)
- …a Full-Time position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for ... the QAM position, coming from a Help Desk /Service Desk background, should...for federal clients are met or exceeded. Leadership & Team Management: + Proven ability to lead … more
- Link Solutions Inc (Frederick, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the US Army ... Citizen + Active DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the functionality and… more
- Goodwill Industries International, Inc. (Rockville, MD)
- JOB DESCRIPTION DATE: 4/23/2025 TITLE: Help Desk Intern RESPONSIBLE TO: Senior Manager, IT Operations DIVISION/DEPT: Digital & Technology Services (DTS) ... one of us. This aspiration applies to each GII team member as much as to the people we...a difference (Impact) We believe that our work must lead to a measurable difference in the lives of… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications… more
- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, ... you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so,… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Gilead Sciences, Inc. (Frederick, MD)
- …Network connectivity and servers * Provide local support for on-site desktop, A/V, Help desk , Lab computers, label printers, handheld mobile devices, scanners, ... we make even bigger advances in cancer therapies, and help shape where our business and medical science goes...are seeking a highly motivated **Senior Manager, Site IT Lead ** to join our growing team in… more
- Serco (Washington, DC)
- …or payloads. + Provide technical leadership and direction to the Design Weapons SIT team . + Support Construction Weapons SIT Lead for design and construction ... personnel on complex issues. + Be the PMS 450 co- lead of the Payload System Integrated Product-Development Team...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- General Dynamics Information Technology (Washington, DC)
- …Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,IT ... GDIT, people are our differentiator. As an IT Maintenance Lead , you will help ensure today is...is smarter. Our work depends on an IT Maintenance Lead joining our team to bring professionalism… more
- TekSynap (Washington, DC)
- …highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help ... established standards and procedures. + Conduct regular audits of help desk interactions and service tickets to...analytical, problem-solving, and decision-making skills. + Proven ability to lead and motivate a team , fostering a… more
- Fujifilm (Washington, DC)
- …additional level of expertise and experience to the customer service national support specialists team . The Lead NS3 will assist in driving all aspects of ... a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise… more
- Deloitte (Arlington, VA)
- …(CBO) portfolio operates at the center of our client's business. By joining our team , you could help C-suite and program leaders transform their organization and ... of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill...IT Operations Center to resolve problems. + Initiate and lead the crisis action team for critical… more
- Fannie Mae (Washington, DC)
- …and reports used to evaluate the impact of proposed risks to the enterprise. * Lead team in monitoring information and processes to reduce risk using rigorous ... the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you...flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance. Job… more