- Synergy ECP (Columbia, MD)
- …Incident, Problem, Change, Knowledge, and Service Catalog Two(2) years of IT application systems experience in technology solutions delivery is required Two ... ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the US intelligence and defense communities. The company leverages… more
- Peraton (Washington, DC)
- IT Service Delivery Manager Job... improvement initiatives using ITIL and industry best practices. Lead service delivery reviews, audits, and ... In this senior leadership role, you will oversee enterprise-level IT service delivery in support...while supporting high-visibility aviation programs. Provide strategic oversight of IT service management (ITSM), lead … more
- Peraton (Washington, DC)
- A national security solutions provider is seeking an IT Service Delivery Manager in Washington, DC to oversee IT services for the Federal Aviation ... Administration (FAA). The role demands expertise in IT service management, particularly within mission-critical environments, ensuring services are delivered… more
- Actionet Inc (Washington, DC)
- …This role involves overseeing IT support services, ensuring high customer satisfaction, and managing a team of over 50 IT professionals. Candidates should ... possess 10+ years in program management for the Federal Government, PMP certification, and strong leadership skills. The position offers a salary range of $130K to $200K and includes hybrid work options. #J-18808-Ljbffr more
- Ernst & Young Oman (Baltimore, MD)
- …go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ... some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business.… more
- NTT DATA, Inc. (Baltimore, MD)
- …our Public Sector SLED practice. This role requires deep expertise in managing service provider networks and delivering complex IT programs across geographically ... dispersed environments. Key Responsibilities Direct and oversee end‑to‑end program delivery for networking and fiber initiatives. Manage service provider… more
- Ernst & Young Oman (Baltimore, MD)
- …Service Management (ESM) capabilities with ServiceNow or evaluating how AI can streamline service delivery . Wherever you find yourself, you will be making a ... architectures Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery , Field Service Management, Customer Service … more
- Ernst & Young Oman (Washington, DC)
- …Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ... of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management. 5+ years of Big 4 or equivalent… more
- Capital One (Baltimore, MD)
- …a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities ... include: Plan, perform, and lead large/complex audits at the enterprise level as well...during the planning, fieldwork, and reporting phases of audit delivery . Effectively review and compile relevant, material findings and… more
- BTI (Washington, DC)
- …HUD OIG's BOSS program . This role ensures delivery of high-quality IT support, establishes service level standards, and monitors operational metrics to ... Solutions to the Federal Government, is seeking a IT Service Desk Manager in support of HUD...enhance service delivery . The manager aligns service… more
- Actionet Inc (Washington, DC)
- …tickets and service requests in accordance with established SLAs. Use IT service management tools to document incidents, resolutions, and change histories. ... and project assignments. Contribute to process improvement initiatives that enhance service delivery and efficiency. Support general network access and… more
- Navitas (Washington, DC)
- Service Delivery & Support Manager Job...include but are not limited to: Manage and deliver IT service operations in a cross‑functional environment ... competitive advantage and deliver cutting‑edge transformative solutions. What You'll Do The Service Delivery & Support Manager is responsible for overseeing the… more
- Capital One (Baltimore, MD)
- …cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits. Perform risk ... furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment… more
- Capital One (Baltimore, MD)
- …expectations for a large financial institution. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other ... tools during the planning, fieldwork, and reporting phases of audit delivery . Effectively review and compile relevant, material findings and recommendations into… more
- Navitas Business Consulting Inc. (Washington, DC)
- …configuration standards, and collaborate across teams to optimize service delivery and performance. Responsibilities Manage IT Asset and Configuration ... IT Asset and Configuration Management (ITACM) Manager Job...service management and change control processes. Collaborate with service delivery teams to ensure integrity, accuracy,… more
- Ernst & Young Oman (Washington, DC)
- …Join EY and help to build a better working world. ServiceNow Senior Consultant - HR Service Delivery (HRSD) In the digital economy, it takes more than good ideas ... 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery . 3+ years of Big 4 or equivalent consulting… more
- Accenture (Baltimore, MD)
- …with an ambitious, collaborative team more empowered than ever to help customers modernize their IT for the AI era. You Are A Sales Leader with the talent ... complex business problems to help companies do more. You will lead the end‑to‑end sales lifecycle: prospecting, qualification, solution shaping, negotiation; build… more
- Ernst & Young Oman (Washington, DC)
- …key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and ... EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas… more
- Koniag Information Security Services, LLC (Washington, DC)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... subcontractor activities Provide strategic guidance and technical oversight for complex IT initiatives Lead requirements gathering, analysis, and solution… more
- Ernst & Young Oman (Baltimore, MD)
- …and engagement delivery , with regular travel requirements to meet client needs. Lead engagement delivery and manage client relationships on a daily basis. ... their operations. This is rooted in the EY SAP service line capabilities (Supply Chain, FICO, BPC, Data &...Senior Manager in Data Management and Strategy, you will lead complex processes and projects, ensuring quality and risk… more
