- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP...ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5 or more years of service operations… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident… more
- Chenega Corporation (Arlington, VA)
- Logistics Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly evolving ... Operations Support, Software Development, and Program Management. Job Title:Logistics Analyst Location:Arlington, VA Clearance Level:DOD Top Secret Clearance Summary… more
- Marriott (Bethesda, MD)
- …or equivalent + 5+ yrs of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+ yrs of experience in gathering, analyzing and communicating requirements + ... script includes, UI Actions, Scheduled Jobs - all scripted aspects of ITSM Platforms + Experience working with varied architectural concepts, principles, and/or… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** **GDIT is seeking a** **Telecommunications Analyst ** **to help the** **Network Support** **on** **our Joint Service ... will require the employee to report full-time onsite.** **HOW OUR** **TELECOMMUNICATIONS ANALYST ** **WILL MAKE AN IMPACT:** + Detect, report, troubleshoot and repair… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our network request fulfillment… more
- Surgery Care Affiliates (Silver Spring, MD)
- …you join our team, they will. Responsibilities As an Associate Tech Support Analyst , you will be responsible for maintaining end-user relationships at all levels of ... Experience with supporting products in Microsoft Office Suite. + Experience with ITSM tools (Service Now) preferred. + Experience with hardware upgrades, Windows,… more
- CACI International (Sterling, VA)
- Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- Guidehouse (Mclean, VA)
- …goals and objectives to fulfill their mission. The ServiceNow Business Analyst is responsible for leading ServiceNow projects including interacting with clients ... skills. + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with Software… more
- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Expert** **Technical Support Analyst ** to join our team in **McLean, VA** . In this role, you will ... CSM, or equivalent project management certification. + Experience using ServiceNow ITSM /ITBM/PPM tools for project tracking and reporting. + Familiarity with Agile,… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (access management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity.… more
- Marriott (Bethesda, MD)
- …security compliance tools, to determine control implementation status. Routinely process ITSM Release and Security Engagement Tasks to document justification for all ... approvals. Routinely collaborate with multiple teams, both technical and business, to ensure Controls Assurance compliance. Understand, communicate, interpret, and enforce Marriott International Policies and Security Standards throughout the Certification and… more
- Ensono (Washington, DC)
- …and manage low to high complexity of assignments. + Ability to follow ITSM and ITIL process such as incident, request, problem and change management procedures. ... + Proven diligence and adherence to audits and security protocols, procedures and reporting. + Knowledge of USG security and audit process, policy, procedures, laws and requirements. + Display aggressive life cycle management + Demonstratable critical thinking… more
- Lincoln Financial (Washington, DC)
- …Active Directory for the future. _Nice to Haves (Preferred):_ + Service-Now experience ( ITSM , CMDB, Workflow) + Knowledge of Splunk utilization and queries a plus. ... (SEIM) + Collaborate with Agile teams, utilizing Jira and Confluence to track engineering tasks, document processes and enhance collaboration. **Application Deadline** Applications for this position will be accepted through July 25, 2025, subject to earlier… more
- Steampunk (Mclean, VA)
- **Overview** **Steampunk** is looking for a **Senior ServiceNow Administrator/Business Analyst ** to support one of our federal customers. This team supports the ... Supports Service Now team to design and mature CMDB, ITSM , and other modules by organizing and applying updated...IT programs. + Experience with Service Now modules preferred ( ITSM , CMDB, etc.). + Experience with federal policy and… more