- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Amazon (Arlington, VA)
- …- 7+ years of relevant experience in customer service operations required ( service delivery , vendor management), working across multiple geographies ... date on and lead technological innovation initiatives to enhance service delivery - Drive continuous operational improvements...degree - 5+ years of experience leading highly technical customer service operations - COPC… more
- Prime Therapeutics (Washington, DC)
- …teams + Provide leadership, mentoring and personal growth and development opportunities to the Service Delivery and Operations team for select clients + ... every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director ...to this position + Demonstrated ability to focus on customer service while providing for quality assurance… more
- RTX Corporation (Arlington, VA)
- …product features + Partner with ES Infrastructure product and platform teams to align service delivery with customer expectations and enterprise standards + ... processes, with a focus on reliability, usability, and customer value. SDLs manage cross-functional delivery teams,...relevant experience will be considered. + Experience in IT service delivery , infrastructure operations , or… more
- Diversified (Washington, DC)
- …studio, live production and broadcast operations . This role oversees day-to-day service delivery , team management, and client relationships for a portfolio ... YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager, Media is responsible for...of media clients, ensuring smooth operations across the media supply chain, live streaming, studio… more
- NTT DATA North America (Arlington, VA)
- … Manager** Job Description: The government client is looking for IT service delivery , IT infrastructure, and IT lifecycle operations support for all of its ... Manager provides reports to Government leadership team on the performance of Service Delivery , customer complaints, and suggestions on how to improve on … more
- SHI (Washington, DC)
- …The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services...team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations , ensuring… more
- Cognizant (Washington, DC)
- …and suggest business improvement opportunities . Identify and drive opportunities to enhance service delivery and Customer experience . Present performance ... ** Service Delivery Manager** **HYBRID - Winston...is currently seeking Ops manager to join our established Customer Service team. **_The full-time position is… more
- Philips (Baltimore, MD)
- …+ After the successful delivery of our Digital Pathology solution the customer gets a smooth transition to service and world class incident management ... Zone Service Lead is responsible for day-to-day service operations with a specific region within...within the NAM region with a focus on the customer experience and delivering efficient and exceptional service… more
- CyrusOne (Sterling, VA)
- …stakeholders, contractors, and external partners. + Collaborate with Service Delivery , Facility Management, IT, InfoSec, Customer Success, Design and ... the building process. + Works closely with the Construction and Physical Security Service Delivery teams, ensuring that security requirements are integrated and… more
- Amazon (Bethesda, MD)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...it's convenient for our customers - helping facilitate the delivery and return of customer orders. Basic… more
- Breakthru Beverage Group (Middle River, MD)
- …cohesive relationship Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments. Other duties, as ... 4-day work week. As a key leader in our delivery operations , you'll support your team, drive...+ Regular ride along with Drivers to ensure proper Customer Service , Productivity, and Safety practices +… more
- TEKsystems (Washington, DC)
- …100% onsite Role Priority #1 Overall site leadership and field support accountability: Customer Service / Customer 1st Role Priority #2 Windows 10 Deskside ... End-user client -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical… more
- Performance Food Group (Sterling, VA)
- …point of delivery scanning system experience (ie POD) * Customer service related work experience **State:** Virginia **Company Description:** Performance ... including culture of rewards, recognition, and respect **Position Purpose:** Food and food service delivery drivers fulfill a critical role in the country's food… more
- Deloitte (Arlington, VA)
- …risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution ... and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership...success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of… more
- Mobile Communications America (Timonium, MD)
- We are seeking a high-impact **Assistant Director, Service & Operations ,** to lead service delivery , drive profitability, and develop cross-functional ... service gross profit performance and offers exposure to sales and operations , supporting growth, efficiency, and employee and customer satisfaction across… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- Performance Food Group (White Marsh, MD)
- …including culture of rewards, recognition, and respect **Position Purpose:** Food and food service delivery drivers fulfill a critical role in the country's food ... preloaded trailer as needed. + Drives to and delivers customer orders according to predetermined route delivery ...consultants and other experts builds close relationships with each customer , providing advice on improving operations , menu… more
- Capital One (Mclean, VA)
- Sr. Manager, Product Management, Delivery Experience Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one ... fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our...of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features,… more
- Leidos (Bethesda, MD)
- …management, the assurance of accurate installations, and functioning software applications. delivery of Customer deliverables, creation of Customer ... **Description** Leidos Dig Mod Health IT division is seeking an Application Delivery /Load Balancing Team Lead on a large network services opportunity supporting the… more