- JENKINS SERVICES GROUP (Windsor Mill, MD)
- …and quality on multiple projects simultaneously Assisting with after-hours, on- call phone mitigation assignments as needed Remediation Project Manager assists in ... MD Position Type Full Time Education Level Not Specified Job Category Management Description OVERVIEW Jenkins Restorations upholds a vision to be the restoration… more
- American Oncology Network (Washington, DC)
- …Oncology Associates . Position Summary : The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the ... keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot...emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will… more
- ICF (Rockville, MD)
- Description ICF is looking for an on- call Document Design and Formatting Specialist to assist in the operations of its global survey research programs, which ... at our Metro-accessible Rockville office.** As a Document Design and Formatting Specialist , you will support the development of demographic and health survey… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...+ Identifies agent communication needs and makes recommendations to Call Center management . **Minimum Qualifications** + US… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Quality Assurance Specialist , Senior TS/SCI with Poly REQUIRED** **Category:** Testing/ Quality Assurance **Main location:** United States, District of ... Full Time **Position Description:** CGI Federal has an exciting opportunity for a Quality Assurance Specialist within our Intel sector advancing the national… more
- Prime Therapeutics (Washington, DC)
- …and drives every decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication ... Therapy Management (MTM) Service Specialist will act as...Pharmacists + Facilitate training for new hire classes, including call shadowing; complete Quality Assurance on recorded… more
- Northramp LLC (Rockville, MD)
- IT Asset Management Contracts Specialist + Rockville, MD + Category: IT Service Management + Type: Full-time + Min. Experience: Some Experience + Salary: ... have in-depth knowledge of IT contracts, licensing, and software asset management best practices. Additonally, experience with Federal government contracting and… more
- Amentum (Arlington, VA)
- …and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. **Procedure Compliance** - ... systems and a proactive approach to identifying and resolving fire safety hazards. The specialist will work closely with facility management to maintain a safe… more
- Rexel USA (Linthicum, MD)
- …Other, and Enjoy Making a Difference. If you're driven by collaboration and delivering quality work, join Rexel USA as a Branch Support Specialist ! **The ... experience and other considerations permitted by law. Summary The Branch Support Specialist is responsible for assisting Branch and Area Managers in maintaining the… more
- Nestle (Arlington, VA)
- …agreements, and optimizing Nestle's total cost of ownership while ensuring high- quality standards. Additionally, you will demonstrate strong financial acumen by ... (TCO), make contracting decisions accordingly + Collaborate with stakeholders to ensure quality of supplier partnerships + Stay updated on market trends, industry… more
- Library of Congress (Washington, DC)
- …exercises, plan review and development, incident response and recovery, rotational on- call duty, and emergency preparedness contract management . Attends meetings ... governments on appropriate training programs to satisfy various emergency management requirements. Recommends sources to satisfy the training requirements.… more
- Abbott (Baltimore, MD)
- …scientists. **The Opportunity** Our business purpose is to restore health and improve quality of life through the design and provision of device and management ... The job purpose and scope of the Clinical Sales Specialist (CSS) role is to provide TAVI clinical trial...field trunk stock + Provide documentation as required for quality assurance initiatives + Co-develop commercial business plan for… more
- Rexel USA (Capitol Heights, MD)
- …Other, and Enjoy Making a Difference. If you're driven by collaboration and delivering quality work, join Rexel USA as a Power Components Specialist ! **The ... experience and other considerations permitted by law. Summary The Automation Specialist position is responsible for growing sales of specialized products to… more
- Sharecare (Washington, DC)
- …responsibility of scheduling members for enrollment into an eligible care management program. The Outreach Enrollment Specialist supports the implementation ... quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on...Provides clerical support to the CF Value Based Care Management program as needed. + Cross-trained to provide administrative… more
- Trinity Health (Silver Spring, MD)
- …+ full-time 7am - 7pm or 3pm - 11 pm shift schedule, no call **Responsibilities:** Clinical Practice Specialist (CPS) is the clinical expert in evidence-based ... time **Shift:** Rotating Shift **Description:** General Summary: The Clinical Practice Specialist (CPS) is the clinical expert in evidence-based nursing practice… more
- Elevance Health (Hanover, MD)
- …and/or substance use disorder populations. + Community Health Worker or Case Management experience preferred. + Call center (outbound / inbound) experience ... **Behavioral Health Outreach Care Specialist ** **Location** : **Virtual -** This role enables...offers superior clinical mental health and substance use disorder management , a comprehensive employee assistance program, work/life support, specialty… more
- Johns Hopkins University (Baltimore, MD)
- …records in various locations/systems ie secured network drives, Teams, SharePoint, Learning Management System (LMS). + Update course websites in the LMS by creating ... Designer and Technology team members, and Program Administrators to ensure quality and consistency throughout our courses and programs. _Technical Support_ +… more
- Cushman & Wakefield (Washington, DC)
- **Job Title** Communications Specialist **Job Description Summary** Cushman & Wakefield is a leading global commercial real estate services firm for property owners ... lines in driving reputation, engagement and value around the world. The Specialist , Americas Communications supports team efforts to enrich the overall employee… more
- Koniag Government Services (Washington, DC)
- …accordance with Public Law 88-352** **Job Details** **Job Family** **Program Management & Operations** **Job Function** **Environmental Specialist ** **Pay Type** ... Services** , a Koniag Government Services company, is currently recruiting a qualified Safety Specialist to work on an "as needed" basis to fill in for staff… more
