- Unknown (Washington, DC)
- …migration, leading the metrics team in building key performance indicators and service level agreements , and developing comprehensive dashboards for data-driven ... environment. This role is pivotal in optimizing the GBS delivery model, overseeing critical operational functions such as work...management skills, and a passion for operational excellence. Hiring Manager Title SVP of GBS Travel Percent Less than… more
- Leidos (Camp Springs, MD)
- …we do business. **Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support the Air Force National Capital ... and external customers. + Partners with the Strategic Operations Manager and Problem Management team identify negative service...+ Drive special projects aim at enhancing or improving service delivery and customer experience. + Analyze… more
- Leidos (Arlington, VA)
- …talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager ** to join our mission-focused team and ... for a high-visibility government program. Position Overview The Service Delivery LOB Manager provides...24/7 environment + Ensure compliance with contractual performance metrics, service level agreements (SLAs), and KPIs +… more
- ManTech (Washington, DC)
- MANTECH seeks a motivated, career and customer-oriented ** Service Delivery Manager ** to join our team in the **Washington, DC** area. This is a hybrid ... services projects + Ensures projects are meeting milestones and deliverables + Ensures Service Level Agreements (SLAs) are achieved, analyzed and reported +… more
- Deloitte (Arlington, VA)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... Intersect with various functions including sales, legal, finance, and delivery to act as a strategic advisor to help...deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements , confidentiality … more
- Continental Fire Sprinkler Company (Hanover, MD)
- …be to cultivate and nurture strong client relationships. Your goal is to secure new service agreements expanding our portfolio of service accounts while also ... + Negotiate, review, and execute price and terms of service agreements . + Manage execution of services...initiatives forward. + Capable of proactive communication with the Service Manager and colleagues regarding the account… more
- Oracle (Washington, DC)
- … agreements and associated legal documents for large sites. This will include Master Service Agreements , NRC service orders, new lease agreements , ... lease renewals, operating agreements and amendments. The Site Selection Manager will negotiate strong commercial terms, align base build and data hall design to… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- Dow Jones (Silver Spring, MD)
- …**About the Role** The Senior IT person will report to the Production Manager on Information Technology, maintenance, and support issues within a Dow Jones printing ... of budget criteria for the department as directed by the production manager . + Where applicable, direct the staff associated with building operations through… more
- Serco (Washington, DC)
- …are met to current standards. + Collaborate with internal stakeholders to align service delivery with business goals. + Monitor performance metrics and ensure ... Description & Qualifications** **Position Description & Qualifications** The Senior Manager , Service Operations oversees Serco North America's frontline… more
- TekSynap (Arlington, VA)
- …+ Coordinate with team leads across service towers to ensure high-quality service delivery . + Conduct trend analysis and identify areas for improvement. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support...SLM will be responsible for managing and reporting on Service Level Agreements (SLAs) and Key Performance… more
- Amazon (Arlington, VA)
- …Supervisors' priorities are focused on supporting their Operators, and their success. The Operations Manager will oversee the service delivery of the global ... Level Agreements (SLAs) to ensure consistent service delivery across multiple functional levels. *...day in the life As a Corporate GSOC Operations Manager , you will own service delivery… more
- Cushman & Wakefield (Annapolis, MD)
- **Job Title** Sr. Category Manager - Fire, Life, Safety & Security **Job Description Summary** This role interfaces with the business lines to lead the development ... Wakefield's value proposition to clients, and the Sr. Category Manager may accompany Cushman & Wakefield executives on new...on the categories. + Removes roadblocks to enable the delivery of procurement, company and client goals. + Promotes… more
- Battelle Memorial Institute (Arlington, VA)
- … Manager facilitates referrals, collaborates with healthcare providers, and manages service agreements to support efficient, effective, and compliant patient ... line is seeking a highly motivated, full-time **Nurse Case Manager ** to join our team in support of our...providers or facilities + Negotiate, write, finalize, and administer product/ service agreements to ensure mutual compliance in… more
- IntelliDyne (Washington, DC)
- …performance, operational excellence, and modernization efforts across the program, aligning service delivery with the Department of Justice's mission-critical ... IT service desk, infrastructure operations, engineering support, and project delivery . + Own and manage program budgets, including cost estimation, financial… more
- Link Solutions Inc (Adelphi, MD)
- …efforts. + Lead performance management and quality control functions to ensure optimal service delivery and mission support. + Implement and enforce SOPs, ITIL ... Manager will work closely with the Program Manager to lead and manage the delivery ...and quality assurance, and ensure compliance with program objectives, service level agreements (SLAs), and quality standards… more
- General Dynamics Information Technology (Rockville, MD)
- …contract deliverables, cost, and schedule to achieve all key performance indicators, service level agreements , and annual operating plan commitments + ... Infrastructure, Network and Security Services programs with performance incentives/disincentives tied to Service Level Agreements + At least ten (10) years of… more
- Amazon (Arlington, VA)
- …that contracts are fit for purpose, cost effective, and incorporate appropriate Service Level Agreements . * Provide overall site management, coordination, ... Description Amazon is looking for a Construction Manager to lead design, construction, and activation of...regulatory bodies, and all other stakeholders required for successful delivery of PV and other sustainability projects. as well… more
- Cushman & Wakefield (Baltimore, MD)
- **Job Title** Senior Assistant Property Manager (CRE) **Job Description Summary** Under the supervision of the Property Manager , the Senior Assistant Property ... all areas defined as a part of the Property Manager job description. This is a management role that...Coordinate tenant move ins and move outs, including furniture delivery and pick up * Coordinate tenant requests for… more
- DRT Strategies, Inc. (Arlington, VA)
- …achieve project goals and make vision a reality. Job Summary: A Contracts Manager , under general direction, independently performs a full range of complex duties ... responsibility + Serves as a liaison with the business development team, delivery team and customers regarding contracting issues + Participates in the negotiation… more
