- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... any other characteristic protected by law. Description 1st Shift Agent (Fri - Tues 7:00 AM - 3:30 PM...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more
- Guidehouse (Silver Hill, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + ... proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and...daily and reprioritize as needed to ensure compliance with Service Level Agreements (SLA). + Define and classify level,… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Front Desk Agent position** First impressions count. To get our guests' memorable ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel… more
- IHG (Fort George G Meade, MD)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big… more
- Sage Hospitality Group (Washington, DC)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be… more
- ARAMARK (Bethesda, MD)
- …San Francisco Fair Chance Ordinance. **Job Responsibilities** Greet and provide customer service to guests while anticipating their needs Supply guests or travelers ... and emails and delivers messages as needed. Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinate… more
- Marriott (Arlington, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Arlington, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Gaithersburg, MD)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- Marriott (Dulles, VA)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: ... We have an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC...Desk Analysts. - Ability to be a change agent and drive new firm initiatives. - Possess exceptional… more
- Hilton (Washington, DC)
- Washington Hilton \(https://www\.hilton\.com/en/hotels/dcawhhh\-washington\-hilton/\) is seeking a full\-time Guest Service Agent to join their Front Office ... miles away\! The ideal candidate will hold comparable Front Desk experience or a min of 6months of customer...applicable\. **What will I be doing?** As a Guest Service Agent , you would be responsible for… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined...to ensure a positive customer experience and Level 1 agent effectiveness. + Escalates issues, as needed, to appropriate… more
- Spanish Peaks Mountain Club (Baltimore, MD)
- …Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. SUMMARY The Central Reservations Agent serves as the voice of the hotel when ... call to inquire about booking. This role requires the Agent to take guest reservations in a professional and...although are not limited to: + Providing excellent customer service to all guests and taking reservations using proper… more
- Amentum (Fort Meade, MD)
- …Navy - Special Agent Basic Training Program (SABTB), Naval Criminal Investigative Service Training Academy, or predecessor + Minimum of 10 years' experience as a ... Amentum is looking for a CI Investigations Desk Officer to support our client in Fort...of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other government agencies, and the Department… more
- Guidehouse (Silver Hill, MD)
- …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
- Marriott (Mclean, VA)
- …functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix Coordinator, Club Concierge, Club ... accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide...GED; 4 years experience in the guest services, front desk , or related professional area. OR * 2-year degree… more