- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- NuAxis Innovations (Washington, DC)
- …especially for field users leveraging rugged devices (eg, Toughbooks). **Responsibilities:** + Lead daily service desk operations, ensuring prompt and ... ** Service Desk Manager** Location **Washington, DC**...position requires strong people management and communication skills to lead a team that provides face-to-face and remote support,… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team to… more
- CAI (Washington, DC)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Spanish/English) Service Desk Analyst, you will be responsible for receiving requests ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst**...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Chenega Corporation (Arlington, VA)
- …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a… more
- Marriott (Arlington, VA)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Owens & Minor (Washington, DC)
- …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **Position Summary** The Sr. ... Pricing & Deal Desk Analyst is a critical support role within the...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Motion Recruitment Partners (Arlington, VA)
- Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract $40/hr - $46/hr Help Desk As the Help Desk Technician, you'll be responsible for ... staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills...presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company… more
- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, including ... solutions to KGS deal development scaling approach. You will take the lead on designing deal structures, business terms, guardrails, guidelines, policies, and… more
- Koniag Government Services (Washington, DC)
- …for firewalls, load balancers, servers, hubs As requested via Work Orders and Service Desk Tickets. + Integrate and deploy Government's on-premises office suite ... HUD DATA Center Operations Team Lead Washington, DC, USA Req #518 Tuesday, June...and cloud service providers facilities. **O&M Shared Service and Help Desk Services such as:**… more
- Deloitte (Washington, DC)
- … service lane issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and ... IT Operations Center to resolve problems. + Initiate and lead the crisis action team for critical issues with...the crisis action team for critical issues with their service lane. + Act as the primary technical interface… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- Leidos (Bethesda, MD)
- …diverse range of applications. The scope of work encompasses desktop support, service desk operations, system engineering and administration, cybersecurity, and ... where you can thrive, keep reading! Leidos is seeking to appoint a Lead Systems Engineer (contract designated Key Personnel) to oversee the IT Operations &… more