- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- Arena Technical Resources, LLC (Washington, DC)
- …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
- TekSynap (Washington, DC)
- … Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation Manager ... The TekSynap Senate ITSC V contract employees are currently supporting roles as: Program Manager Lead System Consultant System Consultant Deputy Program Manager… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...five (5+) years of relevant experience working in an IT or Service Desk environment.… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in ...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- Guidehouse (Silver Hill, MD)
- …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- Koniag Government Services (Arlington, VA)
- Help Desk Manager Arlington, VA, USA Req #494 Thursday, May 29, 2025 **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk ... Manager to support **KMS** and our government customer in...to:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems.… more
- Link Solutions Inc (Adelphi, MD)
- …experience. + Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in...in support of the US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support...in support of the US Army PEO Solider Project Manager Solider Medical Devices (PM SMD) at Ft. Detrick,… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- TekSynap (Fort Meade, MD)
- …Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and requests regarding the ... peripheral equipment, system processing, and error listings + Perform IT administration and functions - user adds, moves and...ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- NTT DATA North America (Arlington, VA)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Delivery Manager - US Citizen to join our team ... in Arlington, Virginia (US-VA), United States (US). ** IT Service Delivery Manager ** Job... desk with measurable improvements and KPIs. The Service Delivery Manager enhances client satisfaction through… more
- Development InfoStructure (Arlington, VA)
- …team in a timely and effective manner. Necessary Skills and Knowledge Expert knowledge in IT service desk operations: + ITIL incident and request management ... needs of the public sector. Job Overview The Operations Manager will serve as the day-to-day operational leader and...field preferred. + Minimum of five (5) years of IT service desk /help desk… more
- TekSynap (Washington, DC)
- …highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help ... standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess...initiatives to enhance the quality and efficiency of help desk operations. + Collaborate with IT and… more
- TekSynap (Fort Detrick, MD)
- …Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss + DOD ... program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs,...Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that… more