- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …short video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in IT support...clearance. Physical Requirements May be required to visit job site in an industrial or shipboard environment. Normally not… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- William C Brown Inc (Bowie, MD)
- … Service Desk experience. + Knowledge of HP Server Automation, Site Scope, HP Business Service Management, Active Directory, McAfee Encryption, and NNMi ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- Chenega Corporation (Arlington, VA)
- …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Goodwill Industries International, Inc. (Rockville, MD)
- JOB DESCRIPTION DATE: 4/23/2025 TITLE: Help Desk Intern RESPONSIBLE TO: Senior Manager, IT Operations DIVISION/DEPT: Digital & Technology Services (DTS) SUPERVISES: ... to ensure a timely and successful resolution. + Provide on- site support for AV systems to GII staff and...+ Excellent interpersonal and communication skills. + Excellent customer service skills. + Ability to maintain and support computer… more
- Leidos (Baltimore, MD)
- …via Ansible playbooks. + Experience creating complex Jira workflows, projects, service desk , custom configurations, notifications, etc. + Solid experience ... + AWS cloud certifications. + Experience creating complex Jira workflows, projects, service desk , custom configurations, notifications, etc. + Experience with… more
- Ricoh Americas Corporation (Arlington, VA)
- … operations, ensuring seamless day-to-day functionality while fostering a culture of service excellence and team empowerment. You will lead with authenticity, ... **Job Title: Site Leader** **Summary** As the Site ...contact for customer concerns, ensuring contract compliance and delivering service with warmth and professionalism. + Mentor and empower… more
- Extra Space Storage (Arnold, MD)
- …apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager, ... As a **Store Manager (Lives on Site )** , you will have the opportunity to...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Leidos (Baltimore, MD)
- …plugins, and integration + Experience creating complex Jira workflows, projects, service desk , custom configurations, notifications, etc. + Solid experience ... **Description** Leidos is seeking a **Devops** ** Site Reliability Engineer with Ansible** to be part...to be part of the mission solution and help lead SSA's Digital Modernization Strategy Join one of our… more
- Leidos (Baltimore, MD)
- …following experience or skills: + Experience creating complex Jira workflows, projects, service desk , custom configurations, notifications, etc. + Basic SQL ... Digital Modernization Sector has an opening for a **Principle Site Reliability Engineer with Ansible** to work in Woodlawn,...to be part of the mission solution and help lead digital modernization strategy. We are a team of… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,IT Maintenance,Troubleshooting **Certifications:** ... GDIT has an amazing opportunity for an IT Maintenance Lead to provide world-class IT maintenance support to our...government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- TekSynap (Washington, DC)
- …with established standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess quality andidentifyareas for ... integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services. Additional support includes… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... providing direct support to the Landing Craft Integration Task Lead to ensure the seamless transition of new SSC...often under short-notice deadlines. + The ability to work on- site at the Washington Navy Yard when required. +… more
- TekSynap (Fort Detrick, MD)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Center in Alexandria, VA. + Type of environment: On site in one of these locations with the potential… more
- Capital One (Mclean, VA)
- …stakeholders and Legal subject matter experts, while communicating with the Deal Desk and individual Sales associates to ensure each transaction reflects business ... are signed quickly. **Negotiating and Drafting** **:** You will lead negotiations with Fortune 500 customers and ensure that...and procedures and flag operational risks for the Deal Desk , identify Legal risk, and exercise sound judgment to… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... to provide systems administrator and deskside technical support at our customer site as a **Deskside Technician (Tier 2).** **Routine Duties Will Include:** +… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- ARK Systems, Incorporated (Columbia, MD)
- …positions become available. Back To Openings (job-openings.php?search=true&) Life Safety Service Dispatcher/Scheduler Department: Service Location: Columbia, MD ... the ARK! Join our Team as a Life Safety Service Dispatcher/Scheduler! UP TO $1,000 SIGN-ON BONUS! ARK Systems...in Columbia, MD from 8:30am-5pm, Monday-Friday. This is an on- site role, only. What you bring: + Must have… more