- Amentum (Washington, DC)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in ... the Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- General Dynamics Information Technology (Arlington, VA)
- …documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues, and ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support...people are our differentiators. We are seeking a customer service centered Service Desk Specialist… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join...Desk Technician Tier 2** to join our IT support team in Washington, DC. This position provides hands-on… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- Deloitte (Arlington, VA)
- …and operational aspects of professional services contracts. Job functions include: + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- GovCIO (Washington, DC)
- …use of hardware and software **Qualifications** + Bachelor's with 5-8 years of IT Service Desk support experience (or commensurate experience) + Clearance ... **Overview** GovCIO is currently hiring for a Senior Computer User Support Specialist to support our USSS Network Operations and Security Center (NOSC)… more
- Koniag Government Services (Baltimore, MD)
- …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... a Koniag Government Services company **,** is seeking a Senior IT Analyst to support TGS and...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
- Serco (Crystal City, VA)
- …all military disciplines (eg, aviation, ground combat, command and control, combat service support , intelligence, and opposing forces) to determine changes in ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter (JSF)...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Marriott (Bethesda, MD)
- …progress, delays, and critical path risk areas. + Partner with global technology, deployment support team, technology service desk , and ServiceNow team to ... is a temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Senior Director, Run of Show (RoS) will be accountable for leading the development,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... reviews, in- service ship design and engineering activities, shipboard installation support , and special studies related to ships, boats, craft, ship systems, and… more
- Marriott (Bethesda, MD)
- …quality control of application functional design, usability, functionality, and implementation. . Advises support desk on change management as it relates to ... **Job Description** **JOB SUMMARY** Marriott has an exciting opportunity for a Flex Senior Software Engineer - Corporate Systems. This role is part of the team… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office (PMS450)...concerns to the PMS 450 Program Manager and other senior officials on complex issues.. + Develop close working… more