- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to...and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- General Dynamics Information Technology (Washington, DC)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into ... opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT...At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- IT Veterans (Greenbelt, MD)
- …Role: The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees and contractors. This role ensures ... Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery....99% SLA compliance + Manage dual ServiceNow instances (ACF Tech internal + HHS department-wide) + Coordinate enterprise tool… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Washington, DC. You will be working as part of a team to deliver ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to end users… more
- NuAxis Innovations (Washington, DC)
- …The Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to Tier I and Tier ... Leadership & Team Development + Lead, coach, and mentor Service Desk staff; provide daily, weekly, and...Conduct training and development to improve technical and customer service skills. + Monitor technician attendance, assign… more
- TEKsystems (Washington, DC)
- …needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, Support, Windows, Ticketing system, ... Description Help Desk Technicians use their problem-solving skills to be...reset, Vpn, Remote support, Helpdesk troubleshooting, Software Support, Support desk , problem resolving, user requests, python, pyspark, software platforms… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk ... in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...+ Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control… more
- TekSynap (Silver Spring, MD)
- …assurance processes that align with federal guidelines, ensuring that the service desk consistently meets federal performance standards. + Leadingroot ... + Knowledge of industry accepted standards and best practices related to IT Service Desk operations + Adaptability toshiftingpriorities in a highly regulated… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client...Services in Arlington, VA. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- SAIC (Washington, DC)
- …communication skills and be capable of reporting to all levels of Executive Staff, Service Desk Management and attend high level meetings to present information ... **Description** We are currently seeking a motivated, career and seasoned customer service -oriented Executive Support Platinum Technician to begin an exciting… more
- TEKsystems (Arlington, VA)
- …or permanent solutions * Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. ... Arlington, VA (Crystal City) Description As the Desktop Support Technician , you will act as a model of customer..., you will act as a model of customer service excellence to all organizational staff members in supporting… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
