- Amazon (Arlington, VA)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect- AI plays a critical role in...will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customers, partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal Duties and… more
- Bristol Myers Squibb (Arlington, VA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Sr . Cloud Automation Engineer designs, develops and implements automated solutions for… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... business value for different audiences. + Strong problem-solving skills and adaptability to customer needs. + Experience with scripting or automation tools is a… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... . **Overview of Job Function:** As the GTM Strategy Sr . Director, you will be responsible for our Agent...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... in Business, or related field required or equivalent work experience . + 5+ years of experience in... interacting with all levels of the organization including senior management. + Strong interpersonal and communication skills, both… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customer 's ROI - increased capacity and improved CX experience . + Manage and nurture executive...with the ability to penetrate and establish relationships with customer 's senior -level executives. + Travel approximately 30-50%.… more
- Bristol Myers Squibb (Towson, MD)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... + Proactively collaborates with other field teams to ensure the best Customer Experience ( Cx ) for HCPs. + Gathers and shares relevant insights… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... programmatic support for Verint direct events including industry tradeshows, customer and sales conferences. In this role, you will...+ Collect Pipeline data on quarterly basis to support Sr . Director of Events. + Maintain post-event reports and… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... with the ability to penetrate and establish relationships with customer 's senior level executives. + Must possess...engagements / tools, especially with Public Sector clients. + Experience with Voice of the Customer solutions.… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Verint Systems, Inc. (Annapolis, MD)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... business transformation strategies. + Interface and persuade cross-functional teams, including senior leadership, to ensure seamless execution of category plans. +… more
- Steampunk (Mclean, VA)
- …apply the latest design methods and technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful ... **Overview** **Design. Disrupt. Repeat.** As a ** Senior Service Designer,** you will be responsible for...experience in human centered design, service design, and/or customer experience design, translating user needs into… more