- Zoom (New York, NY)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... architect comprehensive content strategies while leveraging advanced analytics to optimize customer acquisition, engagement, and retention . _This role represents… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- TD Bank (New York, NY)
- …creates and delivers business cases to achieve strategic business results (acquisition, retention , customer experience, engagement and market share) + Works ... services and programs including features, benefits and characteristics that meet customer needs. The Product Group Manager also manages a particular product… more
- LinkedIn (New York, NY)
- …Program (GCP) is expanding, and we're looking for a Senior Manager, GCP Audience Lead to shape how we engage, influence, and partner with CHROs, CPOs, and other ... and design programs that spark meaningful, strategic conversations. You will lead content and program strategy for our CHRO/CPO/CXO audience, creating high-impact… more
- JPMorgan Chase (New York, NY)
- …and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of Client Success and ... a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for brands...the Client Success function for Chase Media Solutions + Lead a team of client success managers and associatesto… more
- Justworks (New York, NY)
- …that help CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year engagement tracks, business ... Are At Justworks, we believe that every stage of the customer journey - onboarding, success, retention , and graduation - is an opportunity to deepen trust and… more
- Snap Inc. (New York, NY)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Revenue Growth to join Snap Inc's global Small and Medium Customers (SMC) ... organization. This role will lead and launch high-growth full funnel initiatives for brand...recommendations, influence decisions and priorities + Influence business plans, customer and market insights, and analyze effectiveness + Build… more
- Citigroup (New York, NY)
- …disciplinary actions and terminations and budget approval. **Responsibilities:** + Lead strategic media planning, investment, and optimizations to ensure spend ... experiments based on growth impact, systematically validates what drives incremental customer acquisitions and scales proven learnings across channels + Orchestrate… more
- Wolters Kluwer (New York, NY)
- …Kluwer Health is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our ... service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not… more
- Wolters Kluwer (New York, NY)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- Ivalua (New York, NY)
- …customer usage data and KPIs to proactively identify risks and opportunities. Lead initiatives to increase adoption, satisfaction, and retention . + Renewal ... with our customers, and driving strong adoption, satisfaction, and retention . With over 20 team members globally, the Americas... needs, influence product roadmap, and enhance the overall customer experience. Lead or contribute to special… more
- Cisco (New York, NY)
- …Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. ... the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead , coach, and… more
- Medtronic (New York, NY)
- …confidence with Touch Surgery Ecosystem technology and drive commercial results + Lead customer business reviews - engage with clinical and administrative ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...management of the live customer base, driving customer satisfaction and product adoption, retention , renewal… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... platform. You'll be responsible for overseeing strategic initiatives that drive adoption, retention , and long-term customer value across our VSB, SMB and… more