- Novo Nordisk Inc. (Plainsboro, NJ)
- …and drive continuous improvement Develop, maintain, and continuously optimize procedures and processes for call center operations , non- call center ... ensuring efficient operations for the Patient Safety Call Center , Intake and Triage, Customer Care...Center teams, Technical Complaints teams, and Customer Care Call Center teams. The Director … more
- City of New York (New York, NY)
- …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the ... staff and provides reports to the Senior Director and Deputy Commissioner on Call Center progress, outcomes and developments and solicits input for Call … more
- Callen-Lorde Community Health Center (New York, NY)
- DIRECTOR OF MEDICINE Job Details Job Location Callen-Lorde Community Health Center - Manhattan - New York, NY Position Type Full Time Education Level Graduate ... is a human right. Our Mission Callen-Lorde Community Health Center provides sensitive, quality health care and related services...health issues. About the Role Callen-Lorde is seeking a Director of Medicine for our Chelsea location to provide… more
- City of New York (New York, NY)
- …. Reporting to the Senior Director of Aging Connect, the Aging Connect Operations Director will work closely with the Directors of NY Connect, Special ... 240 different languages. The Bureau of External Affairs seeks a highly motivated and skilled Director , Aging Connect Operations to support the unit operations… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Director of Nursing is responsible for the overall strategic planning for all clinical programs to ensure implementation of the mission, ... Registered Nurse (CCRN) preferred. Non-Bargaining Unit, 700 - Nursing Operations Management - MSH, Mount Sinai Hospital **Responsibilities** **Patient Experience**… more
- Project Renewal, Inc. (New York, NY)
- … of Psychiatry Services, Medical Director for Drug User Health, Senior Director of Healthcare Operations , VP of Healthcare Strategy, and the Director ... Develops in-service educational programs for staff. + Coordinates with the Associate Director of Clinical Operations regarding primary care provider scheduling +… more
- The Conference Board (New York, NY)
- Senior Director , CED Apply Now! Back to search Location: New York, NY Department: 350/CED Posted: 9/22/2025 Location Name: New York, NY Wage Max: 215,000.00 Wage ... reasonable accommodation, please email Sarah Baylis at ###@tcb.org or call at 212 339 0347. Please indicate your full...and the specific accommodation needed. Position Summary: The Senior Director , CED will partner closely with the President of… more
- Educational Alliance, Inc. (New York, NY)
- …Director of Residential Services is responsible for overseeing the safe and efficient operations of the residential program at the Center for Recovery and ... Center for Recovery and Wellness is part of...environment for the effective delivery of quality services. The Director plays a crucial role in upholding the organization's… more
- City of New York (New York, NY)
- …/Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square BAC, Refugee BAC, Residential Treatment Services ... facilitate the development, implementation, and monitoring of new initiatives for FIA Center Operations management by producing comprehensive analyses of … more
- City of New York (New York, NY)
- …difference through technology. We are seeking a highly experienced and motivated Senior Director of Mainframe to lead our Mainframe teams in a fast-paced and dynamic ... constraints. - Assess and mitigate risks associated with Mainframe operations , including security vulnerabilities, compliance requirements, and technology dependencies.… more
- TEKsystems (New York, NY)
- …voice/data communications. 2) 4 to 5+ years exp. expert level proficiency in Cisco call center technologies such as Cisco ICM, Cisco CVP platforms and Contact ... 4-5+ years Strong Experience in scripting and IVR development and experience with complex call center environments. + This person should have 4+ years experience… more
- TEKsystems (New York, NY)
- …4+ years experience in Cisco voice/data communications. Expert level proficiency in Cisco call center technologies such as Cisco ICM, Cisco CVP platforms and ... Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact...and IVR development as well as experience with complex call center environments. Strong experience in … more
- MTA (New York, NY)
- …role that involved directly related transferable skills, such as working in a Security Operations Center , etc. + Volunteer Fire/EMS experience will be counted on ... Department: Date Posted: Sep 12, 2025 Description Job Title: Fire Command Center Operator Department: Station Operations MTA Agency: Metro-North Railroad Primary… more
- The Conference Board (New York, NY)
- Manager, Operations , CED Apply Now! Back to search Location: New York, NY Department: 350/CED Posted: 9/22/2025 Location Name: New York, NY Wage Max: 68,000.00 Wage ... reasonable accommodation, please email Sarah Baylis at ###@tcb.org or call at 212 339 0347. Please indicate your full...and the specific accommodation needed. Position Summary: The Manager, Operations , CED plays a critical role in ensuring the… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations , as well as their analytical and clinical ... Consultant, the NYC 988 quality assurance team, and the Director of Crisis Services to conduct thorough reviews and...each individual. - Demonstrate proficiency and in-depth understanding of call center operations , analytics, and… more
- Mount Sinai Health System (New York, NY)
- …and other accrediting agencies. This individual, in conjunction with the Senior Director , participates in the orienting, training and mentoring new staff to the ... Management & Patient Safety Department. This involves collaborating with the Senior Director to develop educational plans for instructing staff about the medical … more
- City of New York (New York, NY)
- …literature reviews and research best practices in crisis intervention and contact center operations . - Support small-scale evaluations to assess the impact ... to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist...the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at… more
- City of New York (New York, NY)
- …in a records management setting. o The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to ... the directions of the Chief Counsel and the Deputy Director of Records. The Program Manager will assist with...for storage or transfer to the NYC Municipal Records Center . - Working with staff to ensure all agency… more
- Penn Medicine (Plainsboro, NJ)
- …in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all ... am - 5pm Mon - Fri / some on call on transition periods/ No weekends/ Holidays** + The...program throughout Penn Medicine Princeton Health (PMPH) with the Director of Spiritual Care and Well-being. Collaborates with hospital… more
- YAI (Manhattan, NY)
- …authorized PHC patients and circles of support regarding medication requests in a call center environment and responds to related inquiries from pharmacies, home ... appropriately escalating concerns and issues to Nurse Manager, Medical Director or other applicable staff for assistance or resolution....and procedures on a timely basis. + Coordinates with Call Center staff, nursing and providers regarding… more
