- Justworks (New York, NY)
- Program Manager , Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... successful, and empowered from day one. We're hiring a Customer Success & Retention Program Manager to design, launch, and optimize programs that improve… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... growth we are looking for a proactive and motivated Customer Success Manager to join...professional potential with our exceptional training and career development program + Join a dynamic and international team of… more
- Cisco (New York, NY)
- …organizations. **Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization ... lead a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching...Exempt employees participate in Cisco's flexible vacation time off program , which has no defined limit on how much… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you ... in-office position in New York City._** **You will:** + Customer Success : + Build and maintain strong,...medical, dental, vision, life and disability, an employee assistance program , voluntary benefits as well as perks programs for… more
- Enverus (New York, NY)
- Customer Success Manager - Financial Services Why YOU want this position The Customer Success Manager will champion the customer throughout ... new every single day and build a world class Customer Success team? Then this role is...Protection (disability, life/AD&D, critical illness, accident) + Employee Assistance Program (EAP) + Healthcare Spending Account (HSA), Commuter +… more
- Amazon (New York, NY)
- …of their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping ... migration to AWS. About the team The Amazon Connect Customer Success Specialist (CSS) will create a...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... You're comfortable using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and manage relationships. +… more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, ... and drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management... experience. This role blends day-to-day seller management with program -building, giving you the chance to shape how Zappos… more
- Pegasystems (New York, NY)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... high level of **vertical expertise** as well as ongoing ** program adoption** management and leadership. **What You'll Do at... customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data… more
- American Express (New York, NY)
- …and together, you will help us define the future of American Express. The Team Manager role is to ensure we provide and deliver value for our partners, to propel ... necessary to ensure that each member of the Partner Success team is executing at a high level. Actionable...the standard of hospitality through retention, voice of the customer , and value-add efforts. Team Managers balance their time… more
- Nordstrom (New York, NY)
- …Collaboration + Partner closely with the VIC Program Manager , Sr. Program Manager - High Value Customer Cultivation, West Coast Customer ... Job Description Customer Cultivation Manager - The East...building personalized engagement plans. Data & Communications + Use customer and program data to inform strategy… more
- Amazon (New York, NY)
- … business value realization. - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: ... solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS...executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: -… more
- Justworks (New York, NY)
- Customer Onboarding Manager New York, New York...crucial role as the bridge between Sales, Operations, and Customer Success to set the stage for a ... you'll fit right in. Who You Are As a Customer Onboarding Manager , you are the trusted...long-lasting and successful customer relationship. Your Success Profile What You… more
- US Bank (New York, NY)
- …be focused on managing a portfolio of new clients in their first 6 months as a customer of the bank. You goal will be to grow spend volume and revenue above existing ... benchmark to maximize the return we see from each new customer . Responsibilities include training new customers on products and technology platforms, monitoring … more
- Intuit (New York, NY)
- … Strategy & Operations, you will play a critical role in driving customer success transformation across Intuit's mid-market and enterprise segments. You will ... design and operationalize mechanisms that help our Customer Success (CS) teams deliver measurable outcomes, reduce churn, and accelerate customer expansion.… more
- PNC (New York, NY)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within PNC's Retail ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Delta Air Lines, Inc. (New York, NY)
- …you'll help us Keep Climbing (overview & key responsibilities) The Human Resources Manager role is responsible for human resources field support for an assigned ... client group at Delta Air Lines, Inc. The HR Manager acts as a strategic business partner for clients...Human Resources leadership. This position will support the Airport Customer Service operations and will be based in JFK.… more
- Amazon (New York, NY)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Google (New York, NY)
- …TV and Commerce. The Agency Partnership team is a high-performing team that drives customer success by partnering with a wide range of agency partners. Strategic ... Senior Strategic Agency Manager , Google Customer Solutions _corporate_fare_ Google...and competitive sellers who maintain a relentless focus on customer success by bringing the best Google… more