- WATTS (North Andover, MA)
- …leading brand with a quality reputation - and we have a dynamic future ahead. The Customer Experience Manager will work closely with the Customer ... a collaborative spirit, who excels in driving change to elevate the customer experience at Watts. This role will be responsible for developing performance… more
- Parker Hannifin Corporation (Hollis, NH)
- …Team and adjacent functions to drive process improvement and enhance Customer Experience . The Customer Service Manager is responsible for all Fluidics ... Customer Service Manager Location : HOLLIS,...customer service department workflow to ensure a positive customer experience is provided and company goals… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …for you** . **Position Overview:** We are looking for an experienced and visionary Lead Customer Experience Marketing Program Manager to join the Customer ... Marketing team. This role is crucial in enhancing the overall customer experience by working cross functionally (including global delivery services, product… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …This person will be responsible for providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a ... within UKG. This team is a liaison between UKG's Customer Experience organization and the EPIC org....escalated issues that have a significant impact on our customer 's business. The Escalation Manager will also… more
- Celestica (Merrimack, NH)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Celestica (Merrimack, NH)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …purpose, inspired by you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our Customer Lifecycle ... Sales promises and what it takes to deliver that experience . If you're a strategic thinker, passionate about the.... If you're a strategic thinker, passionate about the customer journey, and a collaborative marketer who thrives on… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … Lifecycle Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused on driving customer ... you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our...Sales promises and what it takes to deliver that experience . If you're a strategic thinker, passionate about the… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … customer relationships at scale. **About the Role** We're looking for a ** Customer Advocacy Program Manager ** who will play a key role in **identifying, ... strategically. **About You** **Required Qualifications** + 3-5 years of experience in customer advocacy, customer ...Qualifications** + 3-5 years of experience in customer advocacy, customer success, marketing, or relationship… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a Customer ... establish, communicate, and utilize key performance indicators to drive improved customer satisfaction and an excellent support experience .Responsibilities will… more
- Hannaford (Hudson, NH)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- Keurig Dr Pepper (Burlington, MA)
- **Job Overview:** The Associate Commercialization Manager ( Customer Marketing) under the direction of the Senior Manager , Coffee Commercialization, is ... Understand and prioritize different drivers of success by priority customer . Collaborate with category management, RGM and the sales...related field with a minimum of 5 years of experience + Ability to work across multiple levels and… more
- Amazon (North Reading, MA)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of ... functional teams Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification Experience in customer -facing work, engaging with customer … more
- Comcast (Bedford, NH)
- …Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them ... in their efforts to retain and grow our existing customer base. Act as a business partner to existing...wage. Selling Comcast Business Mobile is a requirement Wireless experience strongly preferred Working a sales funnel is a… more
- Amazon (North Reading, MA)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Lactalis American Group Inc. (Bedford, NH)
- …EXPERTISE to help us make an impact. From your PASSION to ours The Senior Manager , Category Leadership is a customer -facing position that will focus on leading ... grow. Whether you're starting fresh or bringing years of experience , we'll provide the tools and support you need...-specific category strategies in alignment with the division's and customer priorities. The Senior Manager will report… more
- Walgreens (Pepperell, MA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Tractor Supply Company (Derry, NH)
- …a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team, driving sales, managing inventory, managing ... Store Manager **Overall Job Summary** The Manager ...store operations. + Leading team members to ensure the customer has a Legendary shopping experience that… more
- Bob's Discount Furniture (Burlington, MA)
- …on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting The ... responsible for the success and development of Retail Guest Experience Specialists and in achieving location goals. The Retail...customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates,… more
- Bath & Body Works (Manchester, NH)
- … including acting as manager on duty, when scheduled, to address customer experience , vendor relationship, or maintenance issues. + Partner with the members ... reward, and motivate associates to improve selling and the customer experience . + Reinforce selling expectations, performance,...and operational results in a fast-paced environment. + Prior experience in a manager role, preferably in… more