- Unknown (Bedford, MA)
- … customer needs, and ensuring the integration of AI into the product and customer experience . This role requires a proven track record in AI, product ... leadership, and strategic growth, with a strong focus on customer -centricity and a deep understanding of the AI ecosystem, including machine learning, deep learning,… more
- Liberty Utilities (Nashua, NH)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Renaissance (Manchester, NH)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- Celestica (Merrimack, NH)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- Liberty Utilities (Londonderry, NH)
- …and emerging AI-powered platforms. Managing projects that drive measurable improvements in customer experience and adoption such as seamless customer ... Program Manager , Self-Service (Utility Customer Service) LU...are trained on emergency policies and procedures. **Education and Experience ** + Bachelor degree or equivalent professional experience… more
- Hannaford (Hudson, NH)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- The MITRE Corporation (Bedford, MA)
- …awareness of issues with program finance, invoicing, operations, and contracts affecting the customer . + The Finance Manager is expected to develop a reputation ... strong operating financial controls and adherence to MITRE Finance policies within the customer organization. + The Finance Manager should work with customers… more
- Walgreens (Leominster, MA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Nashua, NH)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- BAE Systems (Hudson, NH)
- …and Non-Recurring Engineering activities). Flowing requirements from the product line, program manager , and customer to the Operations function this role will ... you, the Hudson, NH team is seeking a highly skilled Operations Program Manager II to join our Advanced Capability Program consisting of Opto-Electrical Modules… more
- IBM (Lowell, MA)
- …contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide… more
- Vestis Services (Lawrence, MA)
- …Manager and/or General Manager + Manages day to day activities of customer service program(s) for the territory + Visit all required customers each quarter to ... **Description** **Overview:** The Territory Manager has responsibility of an assigned service territory.... + Two years of service and route-based industry experience , with proven track record for growing customer… more
- IBM (Lowell, MA)
- …contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide… more
- Walgreens (Concord, MA)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- CVS Health (Lowell, MA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more
- Allied Universal (Merrimack, NH)
- …and customers we serve. Allied Universal is looking to hire an Assistant Account Manager . The Assistant Account Manager job is responsible for assisting the ... will possess a minimum of 2 years security management experience **RESPONSIBILITIES:** + Under the direction of the Account... **RESPONSIBILITIES:** + Under the direction of the Account Manager , this position assists with the coordination of all… more
- BAE Systems (Hudson, NH)
- …BAE Systems. BAE Systems is seeking an entry level or experienced Operations Program Manager who will be a member of a cross-functional program team within the ... between working onsite and remotely. GENERAL RESPONSIBILITIES: The Operations Program Manager is responsible for coordinating all Operations activities on a program.… more
- Cornerstone onDemand (Manchester, NH)
- The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong ... relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs… more
- Beth Israel Lahey Health (Burlington, MA)
- …difference in people's lives.** Lahey Hospital & Medical Center is seeking an Assistant Nurse Manager to join our dynamic 7 West team - a 35-bed inpatient unit that ... at LHMC. Under the general direction of the Nurse Manager the Assistant Nurse Manager (ANM) practices...the needs of our customers and consistently adheres to Customer Service standards. G. Participates in departmental and/or interdepartmental… more
- Lowe's (Lowell, MA)
- …account management solutions, resulting in sales gains. Additionally, the Pro Sales Manager will attend tradeshows, conduct jobsite/ customer office visits in an ... most effective solutions that will most benefit their pro customer . * Updates District Manager on a...to best support and integrate processes between Lowe's and customer 's purchasing and accounting systems. REQUIRED EDUCATION/ EXPERIENCE :… more
