- ZOLL Medical Corporation (Chelmsford, MA)
- …department to succeed + Articulate, implement, and manage a vision and end state of the IT Service Desk + Develop, execute, and hold staff accountable for ... Manager is responsible for the ownership and management of IT Service Management and its functions as...deployment and evangelization of ITSM and its related processes: Service Desk , Incident Management, Request Fulfillment, Problem… more
- HCA Healthcare (Derry, NH)
- …as needed. i) Serves as a subject-matter expert for provider support to the Service Desk Community. **3. Access: HCA- IT &S, Inc.** a) Collects, validates, ... **Provider Solutions Specialist** is an integral role for HCA IT &S. Using a balanced combination of customer service...service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d)… more