- City of New York (New York, NY)
- …the Supervisor with latitude for independent judgment, decision-making and action, the Customer Resolution Representative is responsible for addressing and ... for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representatives, who will: - Access all citywide complaints/inquiries… more
- Enterprise Mobility (New Rochelle, NY)
- …The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting… more
- BrightSpring Health Services (Uniondale, NY)
- …friendly and quality support. Offer personal computer troubleshooting and defined resolution support. Prioritize and analyze customer 's requests.* Works with ... Service Level Agreement escalation procedures.* Follow up with support staff and with customer to ensure timely and satisfactory issue resolution .* Log and track… more
- WM (West Babylon, NY)
- …EST (Saturday)** **Bilingual in Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via ... billing, and contracts. + * Demonstrates ownership of the customer issue by providing one call resolution : o Makes every reasonable attempt to resolve the … more
- Robert Half Office Team (Stamford, CT)
- Description We are looking for a dedicated Customer Service Representative to join our team in Stamford, Connecticut. In this role, you will be the first point ... meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction. *...as response times, resolution rates, and overall customer satisfaction. * Participate in ongoing training and coaching… more
- BUNZL (Bethpage, NY)
- **Description** As a ** Customer Service Representative ** , you are a key level of support for our valued retail store customers. A large portion of your day will ... via the AS400 system. In addition to order support, you will investigate customer problems and/or complaints to successful resolution . To be most successful… more
- Brighton Health Plan Solutions, LLC (Westbury, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and ... Answer questions about, network participation + Ensure first contact resolution when possible. + Update customer files...first contact resolution when possible. + Update customer files and communicate effectively with teams. + Transfer… more
- Nordstrom (Garden City, NY)
- …store environment + Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and effective manner ... + Ensure the security and privacy of customer information through education, compliance and resolution of issues + Motivate and inspire others to adopt… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate...customers accurately within the Bureau or Agency to expedite resolution . Candidates will also be responsible for entering clear… more
- Northwell Health (Melville, NY)
- …8.Assesses the callers need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. 9.Provides first call resolution ... * High School Education or equivalent, required. * 1-3 years of customer service experience. *Additional Salary Detail The salary range and/or hourly rate… more
- TEKsystems (Bethpage, NY)
- TEKsystems is hiring several Customer Service Representatives to assist a client located in Bethpage, NY. This position would offer a full-time ON-SITE schedule and ... with the expansion. Qualifications/Skills -Bachelor's Degree preferred -High volume customer service experience working through an Excel spreadsheet -Must have… more
- Northwell Health (Lake Success, NY)
- **Req Number** 170062 Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core ... professionalism on the telephone while adhering to the guidelines of first call resolution . + Provides verbal, printed, and faxed results requested by clients via… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... - Dormitory Authority of the State of New York Title Senior Field Representative - Queens College Occupational Category Other Professional Careers Salary Grade NS… more
- Leviton (Melville, NY)
- …internal departments and external customers, ensuring clear communication and quick resolution . Maintain meticulous records of customer interactions, payment ... internal departments and external customers, ensuring clear communication and quick resolution . Maintain meticulous records of customer interactions, payment… more
- American Airlines (New York, NY)
- …work life and hop on board! **Why you'll love this job** The Premium Customer Services Representative is an ambassador of American Airlines, providing superior ... hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium … more
- Travelers Insurance Company (Melville, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... Insurance Auto Damage claims from the first notice of loss through resolution /settlement and payment process. This may include applying laws and statutes for… more
- Google (New York, NY)
- Senior Account Representative , Search Ads 360 _corporate_fare_ Google _place_ New York, NY, USA; Chicago, IL, USA; +2 more; +1 more **Mid** Experience driving ... working with third party ad serving tools. + Experience in building customer relationships, with strategic and investigative sales approach. + Experience in… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Licensed Retail Banking Representative ! Under general supervision, but following established policies and procedures, this position ... will provide potential and existing customers with high quality customer service in a broad variety of activities (including, but not limited to, life insurance… more
- Centene Corporation (New York, NY)
- …fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- Molina Healthcare (Manhattan, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more