- JPMorgan Chase (New York, NY)
- Home Lending's Customer Success team focus on lead generation, is a strategic area of focus for the Home Lending business. It defines the strategy and ... performance targets (eg, lead generation). As a Vice President - Customer Success Manager within the Home Lending Transformation Team , you will support… more
- ADP (New York, NY)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Microsoft Corporation (New York, NY)
- …of inclusion where everyone can thrive at work and beyond. **Responsibilities** ** Lead Customer Success Account Management team by:** + ** Customer ... OU is currently seeking an enthusiastic ** Customer Success Account Manager (** **CSAM), Manager** to lead...the Account Team to a create a customer success plan, delivering value to customers… more
- Amazon (New York, NY)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... to join our Amazon Web Services Generative and Agentic AI professional services team . This strategic role will be pivotal in creating cohesion between our global… more
- Forrester (Norwalk, CT)
- …to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination that the ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...+ Lead as an ambassador for the customer success function and regularly promote the… more
- Justworks (New York, NY)
- … Profile What You Will Work On + Lead the hiring and expansion of the Customer Success Management team as the company scales + Coach your team ... Manager, Customer Success New York, New York...Manager, Customer Success New York, New York Apply Who We...and act both strategically and tactically to drive the team 's engagement at all points of the customer… more
- Amazon (New York, NY)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will be ... for defining and executing the strategic vision for AWS customer success tooling with the Customer...into technical solutions; negotiate trade-offs and scope adjustments. - Lead Voice of the Customer to engage… more
- Mastercard (New York, NY)
- …value. As we scale these solutions, we are seeking a Vice President of Customer Success - Loyalty to build and lead our global Customer Success ... Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E) team partners with leading banks and merchants to enhance...for loyalty innovation. Role & Responsibilities Design, build, and lead a global Customer Success … more
- Amazon (New York, NY)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement value ... realization frameworks that enable AWS teams and partners to systematically accelerate customer success at scale. Key Responsibilities: - Design and implement… more
- Amazon (New York, NY)
- … Management on the Household Essentials team , you will lead a team of Customer Success Managers responsible for influencing growth across the ... Key job responsibilities * Create business and operational objectives for your Customer Success team . You'll drive the creation and execution of… more
- MongoDB (New York, NY)
- …MongoDB is looking for an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East region. You will play a ... development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers,...mentor and develop individuals and managers on the CS team + Execution: Define and lead to… more
- Amazon (New York, NY)
- …to help define, launch and foster these nascent ideas into scalable products that drive customer success . Amazon Ads is seeking a leader to define, build, and ... execute the roadmap for our customer success . The Senior ...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Philips (Stamford, CT)
- …growth through continuous improvement initiatives. + Develop leadership capabilities in senior customer success team members, ensuring alignment with the ... -centric initiatives to enhance product innovation and service excellence, lead and develop senior team members to...to support informed decision-making and align customer success with broader organizational outcomes. + Lead … more
- LiveRamp (New York, NY)
- …(adoption, use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front ... Sales, Product & Engineering teams.** **Members of the Live/Insights Customer Success Manager team will...items and deliverables, and orchestrating the end-to-end engagement with customer stakeholders and key partners.** + ** Lead … more
- Pixalate, Inc. (New York, NY)
- …customer engagement, growth, and retention + How to lead a high-performing customer success team with proven performance and revenue goal achievements ... partners, as well as serve as a leader for other members of the Customer Success team . This candidate will also establish and maintain active relationships… more
- Omnicell (New York, NY)
- ** Customer Success Manager** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... Degree or 3+ years of relevant Omnicell experience. + 3+ years in a Customer Success , Relationship Management, Account Management, or similar role + Aptitude to… more
- Google (New York, NY)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... the process from content strategy, development, flow and visual storytelling. This team also designs and facilitates exceptional scaled customer and business… more
- IBM (New York, NY)
- **Introduction** As a Customer Success Manager - Account Specialist, your mission is to collaboratively lead the way for the deployment and adoption of IBM's ... **Your role and responsibilities** With deep business knowledge and technical skills, Customer Success Account Specialists are trusted advisors. Credible and… more