- United Nations Federal Credit Union (New York, NY)
- …UNFCU's Code of Ethics & Business Conduct. We are seeking highly skilled Contact Center Agents with expert-level French language abilities and confirmed fluency ... professional service. When needed, escalate concerns using appropriate channels. Comply with Contact Center Key Performance Indicator (KPI) goals such as… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent ** The Lead ...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... desk and office activity, or functions as point of contact in the Supervisors absence. **Qualifications** + High School...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- City of New York (New York, NY)
- …and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call ... Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced...certificates in person, online or via mail. The Call Agent will also guide customers on how to check… more
- Amazon (New York, NY)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will-call counters. At the Information Station, ensure appointment is ... skills in connection with information given by the TDIS inquiry screens; contact customers by phone for verification of mailing address and/or data information.… more
- Colgate-Palmolive (New York, NY)
- …extremely closely with the Global Consumer Affairs Technology team, our outsourced contact center and our GIT teams. **The Primary Responsibilities Include:** ... **Change Request Processing** + Work with contact center LSA and Global Consumer Affairs...an AI Enaber **Required Qualifications:** + Experience in Emplifi Agent Administration (experience with Salesforce or Zendesk may be… more
- Guardian Life (New York, NY)
- …customer experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Make sure all ... initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: Seasoned in guiding and… more
- Guardian Life (New York, NY)
- …customer experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives ... customer experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives… more
- Research Foundation CUNY (New York, NY)
- …Research Location: QUEENS COLLEGE Job Description General Description The Barry Commoner Center at Queens College is seeking a Research Interviewer to work on ... the World Trade Center Heart Study at the Barry Commoner ...Request authorization for medical record releases when needed. + Contact current WTC Heart participants via mail to invite… more
- Anywhere Real Estate (New York, NY)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...to all parties. + Serve as the deal stakeholder's point-of- contact for agents and their clients through closing, which… more
- The Hartford (New York, NY)
- …+ Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs ... experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory… more
- Research Foundation CUNY (New York, NY)
- …Location: MEDGAR EVERS COLLEGE Job Description General Description The Young Adult Borough Center (YABC) and Learning to Work Center at Thomas Jefferson Campus ... services; assists students to develop natural resources and make contact with social support networks. + Perform student outreach,...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Research Foundation CUNY (New York, NY)
- …Editor PVN ID: GS-2310-005922 Category: Research Location: The GRADUATE CENTER Job Description General Description Repertoire International de Litterature Musicale ... professional interests, and a list of three references with contact information. Only candidates selected for an interview will...for an interview will be contacted. The RILM International Center is located at 365 Fifth Avenue, New York,… more
- Research Foundation CUNY (New York, NY)
- …practices. Qualifications + PhD candidate or qualified MA student at the CUNY Graduate Center , student at CUNY School of Law, qualified MA student at another CUNY ... attach your curriculum vitae, unofficial academic transcript, and the names and contact information for two references. Applicants should combine the letter on… more
- Research Foundation CUNY (New York, NY)
- …+ Manage the ASK (Alumni Sharing Knowledge) program in collaboration with the Center for Career Engagement & Internships and academic areas. + Liaison to the ... and nationally; maintain regular communications via LinkedIn, direct mail, face-to-face contact , and other strategic methods of communication. + Plan, supervise and… more
- Research Foundation CUNY (New York, NY)
- …Editor PVN ID: GS-2202-004566 Category: Research Location: The GRADUATE CENTER Job Description General Description Repertoire International de Litterature Musicale ... research interests, and a list of three references with contact information. Only candidates selected for an interview will...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Guardian Life (New York, NY)
- …value streams and beyond. You will lead a team of coaches within the Center of Excellence (CoE) and establish foundational communities and standards that elevate our ... and platform operating model. **You Are:** A strategic leader and change agent who thrives in driving enterprise-wide transformation. You are passionate about… more
- Intuit (New York, NY)
- …be the driving force behind a high-performing, customer-focused local tax preparation center . With energy and purpose, you will lead a cross-functional team of ... as Concierges, who are a customer's first point of contact at TurboTax, experts at guiding customers to the...and establish the store as an accessible financial help center . + Participate in local events or networking opportunities… more
- Amazon (New York, NY)
- …right thing for customers - Strong CX background with history of growing a Contact Center , VDI, or Unified Communications business. Amazon is an equal ... flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases,… more
