- Meta (New York, NY)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team, you will be a key contributor to a global team ... of solutions, projects, and capabilities within our team's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities: 1. Define… more
- Michaels (Stamford, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - STAMFORD, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (New York, NY)
- …and engineering teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also package best ... you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (New York, NY)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (New York, NY)
- …team creates impacful, customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the customer -facing ... right products. We run usability studies and obsessively read customer feedback to improve our search experience ....job responsibilities We are looking for a Sr. Product Manager -Technical to own whole page organization and layouts across… more
- JPMorgan Chase (New York, NY)
- …our innovative, design-led transformation team and help us reimagine the customer experience .** As a ** Experience Design Manager ,** you will start by ... and Skills** + An online portfolio or samples of work demonstrating relevant experience . **Please include a link to your online portfolio or work samples.** +… more
- MetLife (New York, NY)
- …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
- ADP (New York, NY)
- …Admin certification (SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously ... **ADP is hiring a Lead Client Success Operations Manager .** In this role, you will be responsible...Requirements + BA/BS - or equivalent in education and experience + Passion for customer success and… more
- Amazon (New York, NY)
- …team within Amazon Ads is looking for an experienced Sr Customer Solutions Manager to drive Customer Experience (CX) measurement with advertising. You ... advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.… more
- Arrow Electronics (Melville, NY)
- …with at least 50% of accounts. **What Are We Looking For?** + Previous Account Manager or Customer Service Representative experience . + Previous software ... **Position:** Account Manager **Job Description:** **About SiliconExpert** Since 2000, SiliconExpert...You'll Be Doing** + Manages accounts to ensure positive customer experience , sustained and enhanced customer… more
- Procter & Gamble (New York, NY)
- …in both the US and UK markets, driving sales, and improving customer experience on the platform. The Senior Manager , eCommerce - Amazon will report directly ... Overview:We are looking for a highly skilled eCommerce Senior Manager to join our eCommerce team. This role will...sales accounts teams. The ideal candidate will possess extensive experience in Amazon operations and a deep understanding of… more
- Amazon (New York, NY)
- …sizes and industries. Unlock your career potential. We are seeking a dynamic Program Manager to support Customer Experience initiatives and operations within ... on selection, pricing, and availability. Key job responsibilities * Operationalize a customer experience triage mechanism to identify and address critical buying… more
- Amazon (Port Chester, NY)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- MongoDB (New York, NY)
- …hypotheses and experimenting across our Cloud Products and the entire customer experience . **The Opportunity** As a Product Manager on the Growth team, you ... teams + Lead cross-functional teams to develop a roadmap that enhances customer experience at all touchpoints **What We're Looking For** + Passion for MongoDB… more
- Meta (New York, NY)
- …passion for efficiency, process implementation, and internal customer experience . **Required Skills:** Data Foundations Program Manager Responsibilities: 1. ... **Summary:** Meta Reality Labs is seeking a Program Manager to help create next generation inputs. Our...Qualifications:** Minimum Qualifications: 6. 5+ years of project/program management experience 7. 2+ years experience in technical… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... work collaboratively within cross-functional project teams.** **Role Description** **The Live/Insights Customer Success Manager ** **is key to ensuring our… more
- Omnicell (New York, NY)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Mount Sinai Health System (New York, NY)
- …with internal teams (product, operations, marketing) to improve service delivery and customer experience . + Familiarity with EHR platforms like Epic, Cerner, ... **Job Description** **IT Project Manager I ( Customer Success Manager...inefficiencies in workflows and suggesting improvements for a better customer experience . + Multitasking and time-management: Managing… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more