- Mizuho Corporate Bank (New York, NY)
- Join Mizuho as an ITSM Analyst ! In this role you will support governance and execution of ITSM processes including Incident, Problem, Change, and Release ... fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management + Strong… more
- Insight Global (New York, NY)
- …spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ ... end users. This analyst will sit onsite in the NYC office 5...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- Google (New York, NY)
- Staff Business Systems Analyst , Googler Technology _corporate_fare_ Google _place_ Sunnyvale, CA, USA; New York, NY, USA **Advanced** Experience owning outcomes and ... application to IT operations. + Ability to deliver global ITSM platform implementation on Service Now. **About the job**...critical IT services, within the core IT Service Management ( ITSM ) platforms and Fleet operations systems. You will be… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /SME - ServiceNow IT Workflow solutions **Location:** **Chicago, IL; Houston, TX; ... in the ServiceNow IT Workflow solutions as well as the following specialties: * ITSM Tech Debt & Remediation Data Foundations * ITOM * CMBD/CSDM * Process… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... area; Atlanta, GA** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** **Chicago, ... just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit...P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply… more
- City of New York (New York, NY)
- …( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System Administrator ... for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD Business users in their use of HPDTech managed applications and services. Your… more
- Capgemini (New York, NY)
- …infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance ... used to populate ServiceNow modules * Good understanding of ITSM Tooling / ServiceNow / GRC IRM * Strong...just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit… more
- Stony Brook University (Stony Brook, NY)
- …policies, procedures, and processes. The incumbent is expected to use previous ITSM incidents to anticipate complications for their areas and prepare for cyclical ... we offer **Job Number:** 2503462 **Official Job Title:** : Lead Programmer/ Analyst **Job Field** : Information Technology **Primary Location** : US-NY-Stony Brook… more