- Robert Half Office Team (Roslyn Heights, NY)
- Description We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this ... patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent...customer interactions. * Uphold a high standard of service quality to enhance the patient experience.… more
- Mount Sinai Health System (New York, NY)
- …? Deep understanding of professional practice, hospital, and ambulatory operations. ? Strong customer service orientation with a commitment to service ... **Job Description** **Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement … more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations on the posting) **OVERVIEW** The UpToDate Patient Engagement (PE) solution supports care delivery networks in engaging their ... basic patient education materials and more complex patient engagement experiences, such as procedural prep...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Catholic Health Services (Melville, NY)
- …recommendations, action plans, and timelines for improvement. + Assesses employee engagement and physician satisfaction as related to patient experience. ... acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across...evidence based practice to improve outcomes - to every patient , every time. We are committed to caring for… more
- Fresenius Medical Center (Commack, NY)
- …adherence to infection control Policies and Procedures + Supports ongoing staff and patient engagement on infection control practices under the direction of CM ... required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation… more
- Mount Sinai Health System (New York, NY)
- …review and case management team. **Qualifications** + 3 years' experience in healthcare/ customer service or relevant experience. + Bachelor's degree or ... patient experience, and participates in ongoing pilot programs to improve patient engagement . + Additional duties as assigned **About Us** **Strength through… more
- Mount Sinai Health System (New York, NY)
- …daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the ... - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer ...patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion,… more
- CVS Health (Huntington Station, NY)
- …+ Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow Management excluding final ... healthy outcomes and differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer in a… more
- Northwell Health (Melville, NY)
- …role is responsible for overseeing a large team of managers, supervisors, and customer service agents who provide crucial support to patients navigating complex ... the development of strategic initiatives and long-term goals for revenue optimization, patient engagement , and operational efficiency. 2. Innovation & Technology… more
- Walgreens (New York, NY)
- …answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more
- Medtronic (New York, NY)
- …knowledge of medical terminology and the medical device industry * Excellent customer service skills * Proven ability to build/maintain positive relationships ... which also involves travel outside the territory, presenting opportunities for broader engagement . At Medtronic you can begin a life-long career of exploration and… more
- Walgreens (Norwalk, CT)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Catholic Health Services (Melville, NY)
- …+ Coordinates a wide range of self-management support and education to foster patient engagement and activation. + Delivers interventions based on standard ... care, team collaboration and analytical problem solving. + Excellent interpersonal and customer service skills. + Excellent organizational skills and attention… more
- Medtronic (New York, NY)
- …+ Uses UNIX/LINUX commands to modify operating files. + Fulfills Software and Service Contract obligations. Customer Support + Acts as the primary Medtronic ... team regarding customer concerns, issues and market opportunities. + Provide service to customers per their individual needs. + Maintains familiarity with status… more
- Capgemini (New York, NY)
- …that leverage analytics, predictive modeling, and emerging technologies to enhance patient and HCP acquisition, engagement and retention. Create personalized ... industry is undergoing dramatic changes, impacted by patent expirations, patient empowerment, increased regulatory scrutiny, and stringent cost containment. While… more
- Mobile Health (New York, NY)
- …inefficiencies, and implement process improvements. . Ability to ensure high standards of patient care, safety, and customer service across all operations. ... improvements + Lead special projects and research efforts to support patient engagement , new initiatives, and overall process optimization + Support expansion… more
- Medtronic (New York, NY)
- …support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives. CRM seeks collaborative candidates who will meet our ... involves travel outside the territory, presenting opportunities for broader engagement . Bring your talents to a leader in medical...medical terminology and the medical device industry + Excellent customer service skills + Proven ability to… more
- Mount Sinai Health System (New York, NY)
- …focus in a variety of areas including but not limited to: quality, patient safety, performance improvement, and patient experience. + Proactively addresses ... projects to minimize the impact on hospital operations and patient experience. + Assists with optimization of supplies on...Oversees submission of and management of HR transactions within service to ensure unit has an appropriate number of… more
- Abbott (New York, NY)
- …with key elements of technical & clinical expertise, training & education, customer service & communication skills. This position collaborates with the ... portfolio, procedure & therapy to achieve best in class patient outcomes to advance clinical evidence and commercial market...Learn commercial data analytics, resources & tools for effective customer experience + Support customer engagement… more
- Sodexo (New York, NY)
- …employees. **Our ideal candidate will have a strong background in food & patient service management, team leadership, and operational efficiency in a strong ... a flagship 884-bed facility in NYC with a diverse patient population. Known for its excellence in patient...skills, and a passion for a high level of customer service + are enthusiastic and confident… more