- Humana (Austin, TX)
- …a meaningful impact-all from the comfort of your home? Join Humana as a Bilingual Call Center Representative and help us deliver exceptional support to our ... become a trusted resource for those who need it most. The Bilingual Call Center Representative : + Addresses customer needs which may include complex benefit… more
- TEKsystems (Austin, TX)
- Description Job Summary: Reporting to the Manager of Business Development, the Call Center Representative is responsible for handling a large volume of ... calls related to health insurance in a timely manner, following call center scripts when handling different topics, identify customer needs, clarify information,… more
- ManpowerGroup (Austin, TX)
- **Job Title:** Bilingual Call Center Representative **Location:** Austin, TX (Onsite) **Pay Range:** $22/hr. Weekly Pay **Shift:** 8 hour shift between 7am - ... minimum of 6 months of experience in a verifiable, high-volume call center environment. + Fluent Bilingual skills (English/Spanish) are required. + Excellent… more
- Cardinal Health (Austin, TX)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ManpowerGroup (Austin, TX)
- **Our client, a leader in Health Services, is seeking a Contact Center Representative to join their team.** As a **Contact Center Representative ** , you ... will align successfully in the organization. **Job Title:** Contact Center Representative **Location:** Austin, TX (Onsite) **Pay...clearly in online logs + Transfer callers to appropriate Call Center units as needed + Meet… more
- Humana (Austin, TX)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call , outbound call , email, and web chat...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Humana (Austin, TX)
- …Qualifications** + Experience in healthcare, military, or managed care environment + Call Center experience + College degree (Associate's or Bachelor's) highly ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Humana (Austin, TX)
- …at home **Preferred Qualifications** + Associate or bachelor's Degree + Previous inbound call center or related customer service experience + Prior grievance and ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- Molina Healthcare (Austin, TX)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Sprinklr (Austin, TX)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... at the enterprise level. As an Enterprise Sales Development Representative (SDR,) you'll get to join a team of...Lead a new category of enterprise software that we call Unified-CXM. + Empower companies to deliver next generation,… more
- R1 RCM (Austin, TX)
- **Location: Ascension Dell Children's Medical Center ** **Shift Hours:** **PRN- work as needed. 48 hours required a month, 24 hours on call , Shifts will range ... analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into the… more
- Sharecare (Austin, TX)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Molina Healthcare (Austin, TX)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Jacobs (Austin, TX)
- …Matter Expert (SME) to lead technical excellence across our global data center portfolio. This role blends deep telecom infrastructure expertise with strategic ... foresight, serving as both an internal authority and external representative of Jacobs' mission-critical communications capabilities. The SME will drive innovation… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- SolomonEdwards (Austin, TX)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more
- Transdev (Austin, TX)
- …player + Travel up to 20% of the time + Available to be on call and responsive for 24/7 operations Physical Requirements: + Regularly required to stand; walk; use ... at a computer The physical demands described here are representative of those that must be met by an...Full Time Req ID: 6366 Pay Group: IVB Cost Center : 556 The above statements are intended to describe… more