- Trustmark (Austin, TX)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Zurich NA (Austin, TX)
- Claims Call Centre Representative 125071...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry skills ... outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team in August 2025. If you are passionate about customer service… more
- Concentrix (Austin, TX)
- … claims experience (healthcare claims preferred for some positions) + Call center experience preferred + Open availability + A high school diploma ... Job Title: Customer Service Representative -Remote (Healthcare Claims ) Job Description **JOB...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH,… more
- Concentrix (Austin, TX)
- … Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or benefits/insurance ... Job Title: Customer Service Representative -Remote (Healthcare) Job Description **JOB DESCRIPTION** The Customer...you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs… more
- Molina Healthcare (Austin, TX)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... pharmacy prior authorization requests and/or appeals. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary… more
- Molina Healthcare (Austin, TX)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Director will author/review **clinical pharmacology** submission documents and representative of the department at different product development team meetings.… more
- Highmark Health (Austin, TX)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more